Overview
Kia’s customer-first philosophy is at the heart of the brand. So, to thrive in today’s feedback economy, Kia Motors UK teamed up with Reputation to revamp its customer experience programme, manage multiple customer touchpoints and drive vehicle sales.
By partnering with Reputation, Kia exceeded its own expectations and consolidated its place as one of Britain’s best-loved automotive brands with a staggering increase in its UK market share.
"Having that person for support is really useful because you're not just talking to a platform or a system, you're actually talking to a person"
"Having that person for support is really useful because you're not just talking to a platform or a system, you're actually talking to a person"
"Having that person for support is really useful because you're not just talking to a platform or a system, you're actually talking to a person"