Overview
Kia’s customer-first philosophy is at the heart of the brand. So, to thrive in today’s feedback economy, Kia Motors UK teamed up with Reputation to revamp its customer experience programme, manage multiple customer touchpoints and drive vehicle sales.
By partnering with Reputation, Kia exceeded its own expectations and consolidated its place as one of Britain’s best-loved automotive brands with a staggering increase in its UK market share.
"In a world where AI does the shopping, our reputation is our strongest marketing asset. Reputation.com ensured our data was clean enough for the machines and our reviews were strong enough for the humans."
"In a world where AI does the shopping, our reputation is our strongest marketing asset. Reputation.com ensured our data was clean enough for the machines and our reviews were strong enough for the humans."
"In a world where AI does the shopping, our reputation is our strongest marketing asset. Reputation.com ensured our data was clean enough for the machines and our reviews were strong enough for the humans."