Reputation News
Explore What’s New with Reputation
Unlock the latest insights, advancements, and product updates shaping the world of reputation management.
Dive into our thought-provoking articles, comprehensive case study roundup, and stay updated on the evolution of our cutting-edge products.
In the February Issue
- Game-Changing Product Updates: Enhancements to our learning tool & how to access.
- Trending: The 2025 800 and 900 Awards and how our customers are promoting their ranks!
- Webinars: Special Edition Lunch N Learn on February 12th. Supercharge your listings management strategy!
- Save the Date: Transform25 registrations are OPEN! Will we see you in London?
Kickstart 2025 with Game-Changing Features to Help Your Business Thrive
The new year is off to a big start at Reputation! The January release is packed with features and enhancements designed to help you turn sentiment into strategy with a stronger platform that delivers richer, actionable insights; go beyond the surface to unlock insights from brand-level performance to individual item-level details; and uncover AI search insights to help you understand how your business appears in AI-driven search results.
Highlights include:
- Business Listings: Maximize brand visibility and streamline your listings management strategy
- Reviews: Activate an upgraded Reviews feed experience
- Surveys: Elevate your Surveys with richer feedback and deeper insights
- Insights: Control your brand narrative with AI Reputation Manager
- And a host of innovations coming this winter that will set the tone for a transformative year!
You’ll also find links to our latest guides and reports, loaded with insights to help you enhance your reputation performance.
ICYMI: Here’s the full 2025 Winter Product Release Webinar. Watch It Here!
Trending Topics
The 800 & 900 Awards Are Live!
Nothing Says “We ❤️ Our Customers” Like a Top-Tier Rep Score
This year, 14.3% of all Reputation locations earned the 800 Award, while an elite .8% joined the ultra-exclusive 900 Club.
On February 4, we officially announced our 800 & 900 Award winners—an exclusive club of businesses that demonstrate best-in-class customer experience!
Achieving a Reputation Score of 800 or higher means your business goes above and beyond to listen to feedback, act on insights, and deliver on brand promises.
Your commitment to your customers doesn’t go unnoticed—why not wear your heart on your sleeve storefront and celebrate? 🎉 From custom pizzas showcasing Reputation Scores to social media spotlights, our customers have found creative ways to spread the love.
Webinars
Supercharge Your Listings Management Strategy with Local Search Insights
Wednesday, February 12 at 11:00AM EST
A well-rounded online reputation management strategy isn’t only about listings and reviews. For local businesses to maximize their online presence, it’s crucial to understand how consumers find them via search in the first place. That’s where Local Search Insights comes in: it allows you to track, pinpoint, and analyze search performance for specific keywords to help illuminate what search terms drive listing discoverability.
In this webinar, you’ll learn:
- Best practices for getting started with Local Search Insights
- Why local SEO is a critical piece of your online reputation strategy
- How Local Search Insights compliments any business listings strategy to drive more demand and gain deeper local insights
Transform25 Registration is Now OPEN
Reputation’s premier CX Insight and Marketing conference returns in May! Transform is more than just a conference—it’s your gateway to transformative insights and cutting-edge strategies for 2025 and beyond.
When? Thursday 15th May 2025
Where? Convene 22 Bishopsgate, London
What you’ll gain:
- Get insider perspectives directly from senior leaders as they share the strategies propelling their organizations forward.
- Be the first to explore Reputation’s game-changing innovations for 2025, unveiled by our visionary senior management team.
- Immerse yourself in hands-on product sessions, live demonstrations, and in-depth training designed to supercharge your knowledge and skills.
- Connect with industry leaders, exchange success stories, and collaborate on strategies that set the benchmark for excellence.
