Reputation News

Explore What’s New with Reputation

Unlock the latest insights, advancements, and product updates shaping the world of reputation management.

Dive into our thought-provoking articles, comprehensive case study roundup, and stay updated on the evolution of our cutting-edge products.

In the January Issue

  • New Rep Academy: Enhancements to our learning tool & how to access.
  • Trending: The 2025 800 (and 900) Awards and how our customers have leveraged this recognition.
  • Webinars: Winter 2025 Product Release & Roadmap on January 16th
  • In the Community This Week: Sneak peek at the discussion boards, new posts & get exclusive swag when you sign up!

As we say goodbye to 2024, Reputation’s Learning Management Team is also welcoming a new learning management system for platform training. We are so excited to introduce the new and improved experience for Rep Academy!

Our platform training courses and videos are moving to a different platform. Now, rather than requesting access to Rep Academy through a survey form, you will be able to join Rep Academy directly from the Reputation platform!

  1. From within the Reputation platform, access your tenant. 
  2. In the left navigation menu, click Resources. 
  3. Click Platform Education. 
  4. You will then be directed to an external Rep Academy learning portal to begin self-guided and self-paced platform training materials!

Trending Topics


Celebrate Excellence with the 2025 800 Awards, and the New 900 Awards

The 800 Award

Celebrate the power of feedback! This award honors businesses that consistently deliver outstanding customer experiences, achieving a Reputation Score of 800+.

Introducing The NEW 900 Award

New for 2025, the prestigious 900 Award celebrates the very best—locations with a Reputation Score of 900+. It’s the ultimate badge of customer-centric excellence!

See how other customers have celebrated their awards 🎉 Achieving a Reputation Score of 800 or joining the exclusive 900 Club is a huge accomplishment—why not make it unforgettable?! From custom pizzas showcasing their scores with pepperoni to press releases and social spotlights, our customers have found amazing ways to celebrate their success. Our 2025 winners will be announced on February 4, 2025 so explore these strategies to give yourself time to prepare!

Webinars


Reputation Performance Unwrapped: Winter 2025 Product Release & Roadmap

Unlock powerful new ways to gain deeper insights, enhance your reputation performance, and accelerate growth in 2025. Join the Product Marketing Team as they unveil our Winter 2025 Product Launch. Discover powerful tools to help you make smarter decisions, act on feedback, and strengthen your reputation performance strategy. Plus, hear from Cassie Sneed, Director of Customer Marketing, on an exclusive preview of our exciting new learning and community programs built just for you!

Prepare for What’s Next: Get a sneak peek at future releases and programs designed to empower your success.

Uncover Deeper Insights: Leverage AI-driven tools and enhanced feedback capabilities for smarter decision-making.

Enhance Your Impact: Maximize the value of our latest innovations to drive results for your business.


Amp Up with Reputation Rockstars:

Exclusive Offers for Early Birds 🗣️

  • Be one of the first 10 people to join the community and receive an exclusive Reputation Rockstars swag item!
  • Also, the first 5 community members (new or not) to post a NEW discussion topic will receive a $25 gift card of their choice.
    • Navigate to the Forum → Create a Post

Don’t Miss Out
From learning best practices to celebrating achievements, this refreshed platform offers everything you need to thrive this year and beyond!

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