Requesting Starter Guide
Use mobile, email, SMS, or web-based requests to meet customers
where they are. Request reviews and surveys from every customer to build volume and increase ratings and rankings.
Rep Connect Starter Guide
Empower business transformation by integrating Reputation data across your key business tools.
Reputation Score X Starter Guide
Reputation Score is a comprehensive index of business locations’ digital presence, calculated for over 70 industries. Read this guide to understand the functionality available within the Reputation Score X tab!
Admin Starter Guide
Manage your account settings and maximize the platform experience
for users at scale.
Mobile App Starter Guide
Use the Reputation Mobile App to access your reputation data on-the-go on your mobile device (iOS | Android).
Dashboards Starter Guide
The dashboard provides insight on your company’s performance with regard
to Reputation Score and additional metrics. Read this guide to understand the functionality available within the Dashboards tab!
Business Listings Starter Guide
The Listings tab allows you to monitor and maintain the online presence for all your locations across the web to match your source of truth. Read this guide to understand the functionality available within the Listings tab!
Experience Starter Guide
The Experience tab provides insightful Sentiment Analysis tools offering a visual snapshot of common words, categories, and themes that appear in customer feedback across the web and gathered from first-party surveys. Learn more to instantly identify strengths or weaknesses at a corporate level or by location and know where to focus your efforts.
Surveys Starter Guide
Build and send custom surveys on the sites you care about. In this user guide, you'll learn how to track, analyze, and operationalize survey responses—all from one platform.