Important Reputation Score Enhancements for the US Automotive Industry
Learn about the important improvements to Reputation Score for the automotive industry. Discover how this powerful metric can enhance your online reputation and drive customer actions. Find out what factors make up Reputation Score and how you can take action to improve it.
How Roadchef Drives Customer Acquisition & Loyalty
As a Reputation partner since 2017, Roadchef has revolutionised its customer engagement to drive customer acquisition and loyalty.
5 Key Pillars of Effective Online Reputation Management
Unlock the value of customer feedback and enhance your customer journey with the five key pillars of effective online reputation management.
How Virtua Embraces Growth & Prioritizes Everybody, Always
Virtua Health is a leading academic health system in South New Jersey, committed to providing advanced, accessible, and trusted healthcare services.
Why Ratings and Reviews Matter More with AI-Powered Search
AI-powered search is changing the game for ratings and reviews. Learn how businesses can excel in this new landscape by leveraging positive customer feedback.
Why Reviews Matter to Local Search
What are the most effective ways to be found when people do local searches? In this article we dive into the significance of sustained influx of reviews, the impact of ratings/reviews on conversions, and the importance of on-page signals.
How Businesses Can Transform Themselves with Customer Feedback
How does a business achieve digital transformation with customer feedback? We share our key takeaways from our fireside chat with Forrester Senior Analyst Colleen Fazio as we delve into the challenges and opportunities businesses face in listening to customers and leveraging their feedback to drive enterprise-wide improvements.
Preparing for the 2030 Non-Electric Vehicle Ban: A Guide for Automotive Dealerships & Service Centres
Get ready for the ban on non-electric vehicle sales. Learn about consumer concerns about EVs, and the impact on servicing and sales.