Learn about the important improvements to Reputation Score for the automotive industry. Discover how this powerful metric can enhance your online reputation and drive customer actions. Find out what factors make up Reputation Score and how you can take action to improve it.
What are the most effective ways to be found when people do local searches? In this article we dive into the significance of sustained influx of reviews, the impact of ratings/reviews on conversions, and the importance of on-page signals.
How does a business achieve digital transformation with customer feedback? We share our key takeaways from our fireside chat with Forrester Senior Analyst Colleen Fazio as we delve into the challenges and opportunities businesses face in listening to customers and leveraging their feedback to drive enterprise-wide improvements.