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Resources Archive


Elevate Your Business with Customer Insights: A Beginner’s Guide to Sentiment Analysis
Unleash business growth with customer sentiment analysis. Check out this article to learn how to transform scattered feedback into actionable strategies to enhance customer relationships and drive growth.
Making the Connection: Tap into Employee Feedback for Keys to Reducing Turnover and Improving Care
Unlock solutions for staffing challenges in senior care! Check out our 30-minute webinar to discover the keys to an effective employee feedback program, the impact of listening and acting, and the transformative power of celebrating your workforce. Drive advocacy and improve retention rates with innovative insights and best practices.
Mastering Online Reputation: How to do More with Less
Unlock the potential of online reviews in healthcare and win over 94% of potential patients who rely on them. Check out this webinar to discover best practices and practical steps to drive provider selection and create better patient relationships – with the personnel resources you have today.
Five Acceptance Insurance team members
How Acceptance Insurance Redefined Customer Relationships and Transformed Business Success
Discover how Acceptance Insurance, a trusted insurance agency, revolutionized its online presence with Reputation, driving remarkable growth in star ratings, reviews, and revenue. Explore their strategic shift towards unified customer relationship management that resonates with their ethos of community support.
How Roadchef Drives Customer Acquisition & Loyalty
As a Reputation partner since 2017, Roadchef has revolutionised its customer engagement to drive customer acquisition and loyalty.
5 Key Pillars of Effective Online Reputation Management
Unlock the value of customer feedback and enhance your customer journey with the five key pillars of effective online reputation management.
Cover image of 2023 Auto Report
2023 Automotive Reputation Report
Our Auto Reputation Report analyzed over 35,000 dealerships globally to deliver actionable insights that help automotive dealerships & OEMs improve operations and drive revenue.
Cropped shot of a female nurse hold her senior patient's hand. Giving Support. Doctor helping old patient with Alzheimer's disease. Female carer holding hands of senior man
How Circle Health Group Prioritised Patient Feedback & Exceeded Industry Standards
By partnering with Reputation, Circle Health Group prioritised patient feedback to deliver exceptional results exceeding industry standards.
NKCH Hospital East building
How North Kansas City Hospital & Meritas Health Were Able To Achieve Operational Success
NKCH & MH embarked on a partnership with Reputation to establish a comprehensive strategy for online reputation management and patient engagement.
Senior Care Trends to Watch in 2023
Download our guide to understand the key trends shaping the senior care industry. Uncover Google's prominence, the impact of front-line staff, and the importance of online reviews and ratings.
Virtua urgent care facility in Washington Township
How Virtua Embraces Growth & Prioritizes Everybody, Always
Virtua Health is a leading academic health system in South New Jersey, committed to providing advanced, accessible, and trusted healthcare services.
From Practice to Perfection: How Reputation's Best Practices Propelled Us to Number One
Unlock the secrets behind Reputation's unprecedented achievement as the #1 ranked company in both Online Reputation Management and Experience Management by G2. Learn how our winning formula has propelled us to success.

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