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Surprising survey insights from 2,000 UK consumers reveal how online reviews and social media shape reputations & drive purchases during shopping peaks.
Consumer sentiment analysis helps brands understand customer feedback, driving better experiences, trust, and data-informed decisions to improve reputation.
A unified platform is more than just a convenience; it’s a strategic necessity. When all your feedback data—whether it’s from reviews, social media, or surveys—is managed from a single source, you gain several critical advantages.
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.
By partnering with Reputation, Bensons for Beds has been able to improve their online reputation and attract more customers.
Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.
In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.
Explore the significant role of reputation management in the travel industry, unveiling strategies used by SSP, MAG, and No1 Lounges. Discover how prioritising customer experience revolutionises the success of travel brands in the digital era.
Discover key insights from the 2024 cross-industry roundtable event hosted by Reputation, featuring leaders from Hyundai, Kwik Fit, and more.
Unlock the latest marketing trends in 2024 for B2C, multi-location businesses. Reputation CMO, Liz Carter, explores the changing consumer journey, the crucial role of brand perception, the influence of AI-powered search, and the timeless value of the human touch.