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Understanding Consumer Sentiment: A Modern Marketer's Guide to Online Reputation Management
Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.
Nursery room at Childbase
Childbase Partnership: A Nursery Group Success Story
The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.
How Young's Leveraged Customer Feedback for Business Growth
Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.
How Bensons For Beds Optimised Its Digital Customer Journey
By partnering with Reputation, Bensons for Beds has been able to improve their online reputation and attract more customers.
Revitalising Gym Brands and the Fitness Industry: Adapting to Consumer Sentiment and Winning Trust in 2024
Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.
Thrive Communities rendering
Thrive Communities — A Testimony to Review Growth and Sustainability
In property management, distinguishing your brand requires innovation and a keen understanding of resident sentiment. Read how Thrive Communities achieved this by collaborating with Reputation.
How Airport Lounges and Travel Brands are Prioritising Reputation Performance and CX
Explore the significant role of reputation management in the travel industry, unveiling strategies used by SSP, MAG, and No1 Lounges. Discover how prioritising customer experience revolutionises the success of travel brands in the digital era.
Best Practices to Deliver Your Brand Promise and Improve Reputation Performance
Discover key insights from the 2024 cross-industry roundtable event hosted by Reputation, featuring leaders from Hyundai, Kwik Fit, and more.
Four Marketing Trends for 2024
Unlock the latest marketing trends in 2024 for B2C, multi-location businesses. Reputation CMO, Liz Carter, explores the changing consumer journey, the crucial role of brand perception, the influence of AI-powered search, and the timeless value of the human touch.
How to Respond to Negative Online Healthcare Reviews
Curious about how healthcare organizations handle negative reviews? Discover strategies to navigate HIPAA compliance, foster a positive tone, and transform unfavorable experiences into opportunities for growth.
The What, Why, and How of Requesting Healthcare Reviews
Reviews influence how consumers choose their care. Here are tips to create a review request strategy that will lead to a stellar patient experience.
How Duncan and Todd Elevated Customer Service and Maximised ROI
Partnering with Reputation in January 2023, Duncan and Todd Group has transformed its approach to online reputation management, significantly enhancing customer engagement and driving customer acquisition and loyalty.

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