Reviews matter. And so do Business Listings. Learn how unifying your systems and strategies to manage both creates added benefits for your business.

UK Hospitality Snapshot 2024 Discover how leading UK hospitality brands are managing reputation performance to drive footfall and increase revenue in 2024. Grab a copy of our hospitality industry ‘snapshot’ to gain insight into:

Explore Google's journey with generative AI in 2024, from a mixed 2023 to hitting its stride with Gemini. Reputation's Adam Dorfman shares how Gemini is set to transform Google Business Profiles and Maps, shaping the future of reputation management and user-generated content.

Discover how Google's latest algorithm update rewards 'openness' in local search rankings. Get expert insights from Adam Dorfman on staying visible, updating hours, and avoiding penalties.

Discover the impact of Google's Search Generative Experience on local searches and business profiles. Check out this article to learn practical tips to optimize your Google Business Profiles and stay ahead in the evolving search landscape.

Discover online review trends for 1,690 optician locations in the UK. Check out our rankings of the UK's biggest optician brands.

Discover automotive customer experience trends as shown in online reviews, Google Business listings, and consumer sentiment for UK OEMs and dealerships.

Discover trends in online reviews for 171 UK private healthcare facilities.

Google Business Profile listings have declined, but it's actually good news. Find out why your GBP view data accuracy is improving and how Reputation is helping clients transition to Google's new tracking method.

Optimising Brand Reputation In Hospitality – A Report By Reputation & CGA Reputation and CGA by NielsenIQ have once again teamed up to deliver unrivalled hospitality insights! Optimising Brand Reputation in Hospitality offers an analysis of the consumers’ changing habits, how and when online plays a role, and tips to help restaurant, pub and bar brands […]

Care Industry ‘Quick Take’ Report 2023 Reputation’s Data Science team analysed the resident experience trends from Carehome and Google reviews of 2,500+ care facilities across the UK. ‘2023 Care Industry Quick Take Report’ offers analysis and tips to help care groups like your company to respond to resident experience trends and ultimately deliver higher standards […]

The rise of TikTok has exposed some weaknesses for Google in terms of how people search and engage with content. Learn how Google is responding to accommodate this burgeoning video arena.