Discover the impact of Google's Search Generative Experience on local searches and business profiles. Check out this article to learn practical tips to optimize your Google Business Profiles and stay ahead in the evolving search landscape.

Discover online review trends for 1,690 optician locations in the UK. Check out our rankings of the UK's biggest optician brands.

Discover automotive customer experience trends as shown in online reviews, Google Business listings, and consumer sentiment for UK OEMs and dealerships.

Discover trends in online reviews for 171 UK private healthcare facilities.

Google Business Profile listings have declined, but it's actually good news. Find out why your GBP view data accuracy is improving and how Reputation is helping clients transition to Google's new tracking method.

Optimising Brand Reputation In Hospitality – A Report By Reputation & CGA Reputation and CGA by NielsenIQ have once again teamed up to deliver unrivalled hospitality insights! Optimising Brand Reputation in Hospitality offers an analysis of the consumers’ changing habits, how and when online plays a role, and tips to help restaurant, pub and bar brands […]

Care Industry ‘Quick Take’ Report 2023 Reputation’s Data Science team analysed the resident experience trends from Carehome and Google reviews of 2,500+ care facilities across the UK. ‘2023 Care Industry Quick Take Report’ offers analysis and tips to help care groups like your company to respond to resident experience trends and ultimately deliver higher standards […]

The rise of TikTok has exposed some weaknesses for Google in terms of how people search and engage with content. Learn how Google is responding to accommodate this burgeoning video arena.

The Busy OEM Leader's Guide to Achieving Pole Position contains everything marketing and CX professionals in the auto industry need to know about managing data to drive brand and revenue growth.

Guest Experience Trends in UK Hospitality (2022) For many pub and restaurant operators, understanding guest expectations and making sense of the vast quantities of structured and unstructured data about their brand and industry is a significant challenge. To help hospitality brands to overcome these challenges, Reputation’s Data Science team have produced a report analysing thousands […]

By: Timi Chu (Reputation), Marguerite Baker (Reputation), Florian Delval (ActionIQ), and Mackenzie Johnson (ActionIQ) Customer data platforms (CDPs) have become increasingly important to senior executives. These solutions help businesses understand their customers by collecting first-party data (i.e., data collected directly from their customer interactions) and delivering valuable insight into their preferences and purchasing behavior to ultimately, […]

You're missing out on revenue by not prioritizing local search optimization. However, we share the steps you need to improve your local search.