Insights from CMOs on how AI is changing search, reviews, customer experience, and brand visibility and reputation–what leaders are doing to stay ahead.

The healthcare environment is already tough, battling thin margins and demanding patients. Learn how healthcare leaders can respond to legislation that threatens profound, disruptive change for hospitals and patient care.

Reputation gives you the essential tools to build a 5-star reputation, drive loyalty, and win more business.

At Reputation, we love seeing how our customers always know, always act. How they turn insights into action. Recently, Customer Experience Magazine (CXM) sat down with Reputation customer Chris Lee, Managing Director of Howards Motor Group, to explore exactly that.

Consumer sentiment analysis helps brands understand customer feedback, driving better experiences, trust, and data-informed decisions to improve reputation.

Consumer sentiment is crucial for multi-location businesses. Reputation's platform unifies feedback, revealing insights to improve customer experience and drive growth.

This report presents a comprehensive analysis of the evolving UK hospitality industry, leveraging over 4.1 million reviews across 80+ operators. It explores the challenges and opportunities facing restaurants, pubs, fast-food outlets, and cafés in 2025.

Reputation's latest survey reveals that when it comes to consumer decision-making, 54% of customers trust online reviews the most.

Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.

The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.

Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.

Analysis of Reputation Performance trends as shown in online reviews, Google Business listings, and consumer sentiment for OEMs and dealerships in the UK.