Consumer sentiment analysis helps brands understand customer feedback, driving better experiences, trust, and data-informed decisions to improve reputation.

Consumer sentiment is crucial for multi-location businesses. Reputation's platform unifies feedback, revealing insights to improve customer experience and drive growth.

This report presents a comprehensive analysis of the evolving UK hospitality industry, leveraging over 4.1 million reviews across 80+ operators. It explores the challenges and opportunities facing restaurants, pubs, fast-food outlets, and cafés in 2025.

Reputation's latest survey reveals that when it comes to consumer decision-making, 54% of customers trust online reviews the most.

Understanding consumer sentiment is not just a task is not just a task—it's a strategic imperative. Here are five steps to turn consumer sentiment into a competitive advantage.

The Reputation platform enables the internal teams at Childbase to centrally respond to reviews which is having a positive impact on their enquiry volumes.

Discover how Young's leveraged the Reputation to enhance their Sunday Roasts, improve customer feedback response rates, and boost their overall business performance.

Analysis of Reputation Performance trends as shown in online reviews, Google Business listings, and consumer sentiment for OEMs and dealerships in the UK.

By partnering with Reputation, Bensons for Beds has been able to improve their online reputation and attract more customers.

Discover Reputation Performance trends for 1,900 pharmacy locations in the UK. Check out our rankings of some of the UK's biggest pharmacy brands.

Reputation's May 2024 roundtable event saw leaders from renowned UK brands get together to discuss innovation, performance, CX and more. Get the latest insights from this exclusive, invitation only event!

Discover what matters to gym members in 2024. Learn how your gym brand can win consumer trust and understand member sentiment.