In the healthcare industry, mergers and acquisitions (M&A) are increasingly common, driven by the need for scale, efficiency, and enhanced patient care. These complex transactions require meticulous attention to the organization’s reputation.

As healthcare marketers navigate changes in a volatile industry, they can know one thing is certain: we’ve reached a tipping point where patients increasingly rely on crowdsourced consumer feedback rather than brand promises or provider referrals when seeking care.

The 2024 Healthcare Rankings Report delves into the ever-changing landscape of the industry and one thing becomes clear: patients prioritize feedback when selecting care.

The 2024 Healthcare Trends Guide explores four pivotal trends shaping the healthcare industry, namely strategic imperatives in healthcare: M&A, the consumerization of healthcare, the impacts of the healthcare talent crisis, mergers & acquisitions (M&A) activity and the adaptation to AI-enhanced healthcare discovery.

The Healthcare Online Reputation Management Guide provides essential insights for navigating the digital landscape of healthcare.

The healthcare market can be cutthroat, so having tools and technology that run together seamlessly is critically important. Check out how Wilmington Health was able to overcome dipping review volumes and “solutions” that didn’t sync or solve by partnering with Reputation.

Curious about how healthcare organizations handle negative reviews? Discover strategies to navigate HIPAA compliance, foster a positive tone, and transform unfavorable experiences into opportunities for growth.

Discover the essential strategies for HIPAA-compliant patient review responses with our comprehensive guide. Learn essential strategies to navigate patient feedback professionally, safeguarding your organization from potential HIPAA pitfalls.

Reviews influence how consumers choose their care. Here are tips to create a review request strategy that will lead to a stellar patient experience.

Discover the transformative impact of incorporating patient feedback into your healthcare system's employee advocacy program. Learn how recognition based on real-time reviews enhances morale, reduces burnout, and improves staff performance.

Partnering with Reputation in January 2023, Duncan and Todd Group has transformed its approach to online reputation management, significantly enhancing customer engagement and driving customer acquisition and loyalty.

Unlock the potential of online reviews in healthcare and win over 94% of potential patients who rely on them. Check out this webinar to discover best practices and practical steps to drive provider selection and create better patient relationships – with the personnel resources you have today.