Prioritizing CX quality is the key to success during an impending recession. But how can you ensure that you're creating personalized relationships with your customers? Download Forrester’s report, "Why and How to Prioritize CX Quality in 2023 Despite Economic Woes," to find out.

Google Business Profile listings have declined, but it's actually good news. Find out why your GBP view data accuracy is improving and how Reputation is helping clients transition to Google's new tracking method.

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Optimising Brand Reputation In Hospitality – A Report By Reputation & CGA Reputation and CGA by NielsenIQ have once again teamed up to deliver unrivalled hospitality insights! Optimising Brand Reputation in Hospitality offers an analysis of the consumers’ changing habits, how and when online plays a role, and tips to help restaurant, pub and bar brands […]

Reputation highlights five common challenges that franchises face and offers actionable solutions to overcome them successfully.

Care Industry ‘Quick Take’ Report 2023 Reputation’s Data Science team analysed the resident experience trends from Carehome and Google reviews of 2,500+ care facilities across the UK. ‘2023 Care Industry Quick Take Report’ offers analysis and tips to help care groups like your company to respond to resident experience trends and ultimately deliver higher standards […]

This webinar explores how brands uniquely listen to customer feedback and apply the latest techniques to garner meaningful, actionable customer insights to drive increased engagement with customers and employees.

Learn how Reputation's RepConnect self-service app solutions makes it easy for clients to tap into integrations to automate and improve workflows.

Is your business's customer experience keeping up with the massive shift to digital? Take a look at our 2023 trends to learn how to react and adapt.

In an industry where personal reputation and business reputation go hand-in-hand, learn how Reputation and Intermountain Health partnered to create a powerful review-requesting strategy that turned skeletal business listings into robust footprints.

Check out our webinar for the latest trends, technology and innovations in the property management industry.

The rise of TikTok has exposed some weaknesses for Google in terms of how people search and engage with content. Learn how Google is responding to accommodate this burgeoning video arena.