Video – Actions Overview
Learn how to use Actions to configure custom workflows and increase SLAs for responding to customer feedback.
Video – Using the Actions Dashboard
Learn how to use the Actions dashboard to display tickets created from customer feedback and how to take action on them.
Video – News & Trends: Actions
Facts to consider when utilizing the Actions solution
Actions User Guide
Centralize ticket management and automate workflows with role-based dashboards to ensure consistent resolution for every issue, regardless of which channel it was received. Get started by reading this guide.
Actions: Un guide pour les débutants (FR)
Centralisez la gestion des tickets et automatisez les flux de travail avec des tableaux de bord basés sur les rôles auxquels votre équipe peut accéder au bureau ou en déplacement.
Video – Viewing Actions Metrics
Learn how to use Action Metrics to help you set internal SLAs for your ticket activity.
Introducing Actions by Reputation
Improve your business's customer experience and increase satisfaction with automated actions from Reputation's Actions solution.
Reputation Unveils Messaging to Enable Faster, More Personalized Customer Interactions
Latest Product Aggregates and Funnels Customer Messages From Popular Apps and Services Into a Single Inbox, Building Out Interaction-to-Action Platform