Why Customers Choose Reputation Over Yext

Reputation empowers businesses looking for an end to end solution to manage their entire reputation performance program at scale.

Delivering Trust and Transparency for Industry Leaders

Why Brands Trust Reputation Over Yext

Insights and Reporting

Our platform equips customers with custom, multi-level insights and reports to deliver on their brand promise.

Reputation

Yext

At-a-Glance Dashboards

Reputation:

yes

Digestible, custom dashboards that help you drill down to the level of detail relevant to your business

Yext:

Difficult to customize and lack multi-level reporting

360 Degree View of Consumer Sentiment

Reputation:

yes

Understand exactly what your customers are saying and deliver on your brand promise with 1st party and third party insights

Yext:

Only offer 3rd party feedback

Brand, Location, and Individual Insights

Reputation:

yes

Uncover trends at every level of your business with real-time insights at the brand, location, and individual level

Yext:

Gain high level brand insights

Consolidated Reputation Performance Management

Manage your reputation performance at scale with a suite of solutions designed to manage your reputation from acquisition to loyalty.

Reputation

Yext

Robust Review Management

Reputation:

yes

Streamlined review requesting and review management designed to drive leads and convert customers

Yext:

Manual review management that does not offer the same level of flexibility needed

Competitive Intelligence

Reputation:

yes

Detailed, real-time brand to location level competitive insights designed to surface essential trends in your competition

Yext:

Basic, industry level benchmarks without the ability to investigate competitive trends further

Trusted Data Partner

Reputation:

yes

Yext:

Manual integrations required

A Customer Centered Approach

Our team of experts work with you to ensure you are getting the more out of your reputation performance program.

Reputation

Yext

Dedicated Customer Success Team

Reputation:

yes

Dedicated team of customer success specialists positioned to help organization achieve success

Yext:

Organizations are not assigned to specific support specialists

Scalable Service

Reputation:

yes

A team of experts who have helped thousands of businesses grow their digital presence, attract more patients, and foster lasting relationships

Yext:

Teams aren’t designed to support organizations across the entire reputation management lifecycle

Tailored Onboarding

Reputation:

yes

We ensure your program is set up to succeed with an onboarding program that gives you the tools and resources you need to be successful

Yext:

Quick onboarding that often leads to gaps in your program

Measure Your Reputation Performance

Measure everything your consumers think, feel, and say about your business into a single metric to drive performance.

Delivering Trust and Transparency for Industry Leaders

Why Brands Trust Reputation Over Yext

Insights and Reporting

At-a-Glance Dashboards

Reputation:

Yext:

360 Degree View of Consumer Sentiment

Reputation:

Yext:

Brand, Location, and Individual Insights

Reputation:

Yext:

Consolidated Reputation Performance Management

Robust Review Management

Reputation:

Yext:

Competitive Intelligence

Reputation:

Yext:

Trusted Data Partner

Reputation:

Yext:

A Customer Centered Approach

Dedicated Customer Success Team

Reputation:

Yext:

Scalable Service

Reputation:

Yext:

Tailored Onboarding

Reputation:

Yext:

Measure Your Reputation Performance

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