Insights

Foster Business Growth with Reputation Insights

Always know what your consumers are saying about you so you can always act on their feedback.

Multi-Level Insights

Capture customer feedback at the brand, location, individual level

Understand your consumer feedback across every level with customizable reports

Real-Time Reporting

Proactively respond to consumer feedback with real-time dashboards and reports

Reduce reactivity and deliver on your brand promise with digestible dashboards that display key insights automatically

Competitive Benchmarks

Understand where you stand out among the competition so you can drive more impact

Keep up with market trends and outpace your competitors with real time insights

Features of Insights Tools

Unified Views

Gain a holistic understanding of your consumer needs by consolidating feedback from hundreds of channels.

Combine detailed private feedback to see the full picture of the consumer.

Make informed decisions, faster with consolidated, comprehensive data.

Customizable Dashboards

View your consumer feedback the way that makes the most sense to your organization.

Foster business growth with dashboards that display insights from multiple levels.

Automated Real-Time Insights

Keep a pulse on your brand’s performance with real-time insights.

Receive recommendations for continuous improvement

Competitive Analysis

Get clear, real time competitive insights so you can continue to out pace your competitors.

Get AI based recommendations and analysis.

Leverage custom competitive dashboards to keep internal teams aligned.

Actionable Recommendations

Leverage automated recommendations based on real-time insights.

Take proactive steps to improve your brand’s reputation and customer satisfaction.

“Reputation easily integrates with our CRM and allows us to set rules on sending out review requests. The insights you receive from Reputation are valuable and help us find areas we need to focus on. The competitive reports we are able to pull are great as well.”

Alona U.

Tombras

“Reputation is fast at communicating and responding to reviews. They provide great insights and ideas on review responses and get them out quickly. They are the best solution I have personally used.”

Sara S.

Gill Automotive Group