91% of people believe that companies should fuel innovation by listening to their customers. Yet, only 32% of marketing and customer experience professionals believe they have access to the information they need to understand customers’ needs.
Learn the top 3 ways Social Listening can help you close this gap and transform your business — complete with a live demo.
Tune in to learn:
- How to understand perception of your brand across all social channels
- Strategies for using deep analytics to improve your CX, content, and crisis management strategy
- Ways to leverage competitive analysis to gain an advantage over your competition