Negative Reviews & Online Feedback Happens – But Where Do You Go From Here?

Reputation Staff Writer

Responding to online negative feedback can be challenging. What should you say? What should you not say? Should you even respond? In today’s world, your customers will be not only your biggest advocates but also your biggest critics. However, negative feedback can offer actionable insights to build a stronger product and customer experience.

Tune into the webinar to learn:

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