Surveys

Capture feedback faster and increase responses.

Deliver enhanced experiences by getting better data and insights throughout the customer and employee journey.

Star Performance

Bozzuto, a leading property-management company, built a feedback response program to drive a 100% response rate.

See what Surveys can do for you!

Bozzuto logo

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Learn how Reputation can help your business

Surveys help to better understand and act on your customer and employee’s feedback when it comes to your business or brand

Proven Success

Westfield, a leading Australian shopping centre group, linked NPS improvements to sales increases, with a 5% NPS boost meaning a 2% rise in sales.

Westfield logo

Features of Reviews & Review Booster

Create

Example of survey dashboard

Survey Building Done Right

Poor survey design can result in low responses. Build the right survey for your business using Reputation’s pre-made templates and customized formats.

Pathing

Example of the survey creation tool

Path-Based Surveys

Create on-brand survey experiences that take a unique path based on your customer’s responses.

Analyze

Sample of survey analytics

Actionable Analytics

We analyze feedback data from surveys to track your customer sentiment and create action items for your business based on that feedback.

Amplify

Example of doctor's listing with survey results

Amplify Your Survey Results

Maximize your survey data by turning customer responses into public-facing reviews for your business.

Questions?

Call (877) 711-8320 to speak with a representative.

Success Stories

Sutter Health logo

Working with Reputation has been invaluable to the success of our digital transformation. From the technology enabling us to better listen to our patients, provide a more engaging experience on crucial channels like Google Maps and Search, and even our own provider search website, to the deep knowledge of how to win internal support and how to scale efficiently. Our four-year partnership continues to add value, especially in today’s rapidly changing landscape.

Nolan Perry
Head of Reputation & Engagement, Sutter Health
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Cortland logo

Reputation has been invaluable to us as we have expanded our portfolio. It’s ease of use and easy reporting save un incalculable time. Additionally, we have greatly appreciated Reputation’s flexibility and continued innovation within the online reputation space and beyond.

Braxton BodenhamerDigital Reputation Manager, Cortland
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RoadChef logo

At first we were just focused on customer reviews and surveys – but when we looked at all the other things Reputation’s platform could do, I started to see a use for every part of it for our business to get that competitive advantage.

Chris SmithHead of Marketing, Roadchef

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How can you go beyond Reviews?

  • Adding structured feedback to reviews through Surveys for greater CX improvement
  • Trigger automatic service recovery workflows based on reviews with Actions and retain more customers
  • Reduce customer’s effort to find you by displaying Business Listings and Review data in the same place