Online Reviews

Get More Reviews.
Get More Customers.

Request, monitor and respond to customer reviews through one simple platform.

Star Power

Since implementing Reputation’s review requesting program, Buzzuto’s star-rating increased from a 3.4 to a 4.4.

See what Review Booster can do for you!

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Learn how Reputation can help your business

Proven Success

Kindred saw a 500% increase in review volume once implementing Reputation.

Kindred logo

Features of Reviews & Review Booster

Requesting

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Review Requesting

Increase positive review volume with automatic review request options across email or SMS in one easy platform.

Responding

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Review Response

Responding to reviews is vital to overall customer experience. Leverage our automation features and personalized response templates to respond to thousands of reviews at scale.

3rd Party Monitoring

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3rd Party Monitoring

See all of your customer reviews, across all social platforms in one place. Increase awareness of any negative reviews or correspondence and act on them in a timely manner

Managed Services

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Managed Services

Let us do the heavy lifting, Managed Review Responding/Requesting lets our customers focus on their business while still enhancing Customer Reviews

Analyzing

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Review Analysis

Manage all messages, comments, and inquiries across all locations from one centralized inbox:

  • Direct Messages
  • Social Media Comments
  • SMS Messages
  • Google Inquiries

Displaying

Managed reviews & responding example

Stream Your Reviews

Displaying positive customer reviews from Google or other channels on your company website rewards customers for being a positive advocate and encourages them to leave more reviews!

Questions?

Call (877) 711-8320 to speak with a representative.

Success Stories

Cortland logo

Reputation has been invaluable to us as we have expanded our portfolio. It’s ease of use and easy reporting save un incalculable time.

Braxton Bodenhamer
Digital Reputation Manager, Cortland
Read the Case Study >
Kindred logo

We make sure that customer feedback isn’t just seen, but it’s acted on through the Reputation dashboard. We want our reviews to be an accurate representation of the experiences we provide.

Amanda HensonDirector, Online Reputation Management, Kindred
Read the Case Study >
RoadChef logo

At first we were just focused on customer reviews and surveys – but when we looked at all the other things Reputation’s platform could do, I started to see a use for every part of it for our business to get that competitive advantage.

Chris SmithHead of Marketing, Roadchef

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How can you go beyond Reviews?

  • Adding structured feedback to reviews through Surveys for greater CX improvement
  • Trigger automatic service recovery workflows based on reviews with Actions and retain more customers
  • Reduce customer’s effort to find you by displaying Business Listings and Review data in the same place