After a whirlwind of a year for the industry, the 2021 Automotive Reputation Report is out. We analyzed over 17,000 automotive dealerships and their affiliated brands in the United States to learn more about how car shoppers feel about their experience, and which dealers did the best job meeting customer needs.
In this webinar, we’ll share what it takes to be a top dealership, unveil the leading dealerships/ brands, and discuss our industry findings.
Join to learn:
- The factors that are top of mind for customers
- The impact of reviews in 2021
- The number one factor influencing positive and negative dealer reviews
- How dealerships can improve sales volume by managing their online reputations