MarTech + Reputation 5 CX Trends That Will Shape 2023
No matter the situation, one principle in delivering great customer experiences holds true: creating stellar experiences for your existing customers is the best way to attract new ones.
This webinar explores how brands are uniquely listening to customer feedback and applying the latest techniques to garner meaningful, actionable customer insights to drive increased engagement with customers and employees from the front line to the C-suite. Businesses that leverage these strategies successfully find that consumers are more likely to share their experience in surveys, reviews, and social media outlets. This valuable feedback data provides the fuel they need to optimize digital marketing efforts and boost sales.
Join Reputation CX experts David Mingle, VP and Global Practice Head, Customer Experience, and Shannon Heath, Product Marketing Manager, to learn more!