Turn Feedback into Fuel with Review Management Software
Reputation gives your brand the tools to turn customer reviews into growth opportunities.
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Reviews to Leads to Customers
Generate More Reviews: Surface more feedback on the sites that matter most by requesting reviews via custom or templated review messages.
Improve Local SEO Rankings: Higher ratings and frequent reviews improve placement and SEO.
Increase Brand Awareness: Improved visibility expands brand awareness, market reach, and engagement.
Ensure Positive Customer Experiences
Understand Local-Level Sentiment: Easily see reviews and ratings at a location level to determine ways to improve.
Improve Brand Reputation: Leverage automated recommendations based on real-time insights for continuous improvement.
Track and Share Improvements: Create and share customizable reports and dashboards to see improvements over time.
Act On Customer Feedback in Real Time
Understand Local-Level Sentiment: Easily see reviews and ratings at a location-level to determine ways to improve.
Improve Brand Reputation: Leverage automated recommendations based on real-time insights for continuous improvement.
Track and Share Improvements: Create and share customizable reports and dashboards to see improvements over time.
Quickly Turn Feedback into Growth
All-in-One Platform: Reputation is the only review management software that lets your team request, respond to, measure, and showcase customer feedback from a single platform, regardless of how many locations you manage.
Streamlined Automation: Automation capabilities simplify reputation management, enabling businesses to engage customers, maintain a strong online presence, and enhance the customer experience with minimal manual effort.
Our Customers Succeed in Enabling Customer Voice, which Benefits Organic Search and Improves Star Ratings while Identifying their ‘Source of Truth’
Volume of Google Ratings Increased from 3,880 to 33,219
Average Google Star Rating Increased from 3.9 to 4.7
Intermountain Health: 7 Primary States, 33 Hospitals, 3,800 Employed Physicians/APPs, 235+ clinics, and 59,000 Caregivers
Review Volume YoY with a +96% Response Rate
Portfolio with Rep Scores Higher than Industry Average