Getting More Customer Reviews Will Enhance Your Online Reputation
Four ways to control your brand narrative and cultivate a positive digital presence, making it the top choice in local search.
Boost Credibility and Online Presence
Enhanced Visibility: More reviews boost business visibility on search engines and review platforms.
Improved SEO Rankings: Higher ratings and frequent reviews improve placement and SEO.
Increased Brand Awareness: Improved visibility expands brand awareness, market reach, and engagement.
Collect More Customer Feedback in Real Time
Automated Review Requests: Automatically send review requests after every interaction.
Multi-Channel Outreach: Reach customers via SMS, email, feedback buttons, pulse, traditional, and customized options.
Valuable Insights: Turns authentic and timely customer experiences into actionable insights.
Smarter Decisions with Automated Analytics
Automated Reports: Generates and delivers detailed review metrics and sentiment reports automatically.
Scheduled Updates: Regularly delivers reports to stakeholders, saving time and ensuring consistency.
Detailed Analytics: Provides insights into customer preferences and pain points for data-driven decisions.
Quickly Turn Feedback into Growth
All-in-One Platform: Reputation is the only review management software that lets your team request, respond to, measure, and showcase customer feedback from a single platform, regardless of how many locations you manage.
Streamlined Automation: Automation capabilities simplify reputation management, enabling businesses to engage customers, maintain a strong online presence, and enhance the customer experience with minimal manual effort.
Our Customers Succeed in Enabling Customer Voice, which Benefits Organic Search and Improves Star Ratings while Identifying their ‘Source of Truth’
Volume of Google Ratings Increased from 3,880 to 33,219
Average Google Star Rating Increased from 3.9 to 4.7
Intermountain Health: 7 Primary States, 33 Hospitals, 3,800 Employed Physicians/APPs, 235+ clinics, and 59,000 Caregivers
Review Volume YoY with a +96% Response Rate
Portfolio with Rep Scores Higher than Industry Average
PeakMade Real Estate: Offering Student Housing, Multifamily, Development and Consulting services nationwide. 85+ Locations, 30k+ Cumulative Units, and 34+ Properties Developed
When you have a review program that is connected with the customer journey, everybody wins.
More Leads, More Customers
Generate more customer reviews to drive better local SEO performance.
Better SEO performance means more leads, more conversions and more customers.
More Data, More Intel
Deliver real-time sentiment analysis from reviews across all sources so you always know what your next step should be.
Easily measure and report on key review metrics with customizable dashboards and reports.
Track Performance, Share Metrics
Track review volume, quality, and sentiment at the brand, regional, or location level.
Easily share review metrics with a customizable dashboard and automated reporting.