Stand Out and Attract More Customers with Reputation
You’ve experienced the value of Subaru’s support through Reputation. Now it’s time to take the next step.
Starting January 1, 2026, retailers have direct access to our all-new platform designed to help you attract more customers, deliver better experiences, and drive more revenue.
Over 1/3 of All U.S. Automotive Dealerships Choose Reputation
point increase in Reputation Score for Ken Ganley.
5-star reviews for Auto Nation.
increase in clicks to call for Principle Auto Group.
Subaru Program Winds Down December 31
Retailers on current Subaru-funded programs will continue through December 31, 2025. Act now to review your current Subaru-supported services and explore the new retailer-exclusive offerings available in 2026. Take a look at what’s changing:
- New retailer packages designed to fit all store sizes and budgets.
- Enhanced innovations across Reviews, Social, Listings, and Messaging.
- Expanded analytics and reporting built to help you outperform the competition.
- Ongoing support and consultation to help you maximize results.
Purpose Built for Retailers
From Self-Service to Fully Managed
Starter
$210/mo/Location
For retailers who just need the basics covered.
Manage your own listings, reviews, and surveys with our self-service tools. Great for testing the waters — but expect to put in the time yourself.
Best for: Cost-conscious operators who can handle reputation management on their own.
Limited automation and no expert support.
Core – (Most Popular)
$495/mo/Location
For busy retailers who want real results without the hassle.
Includes everything you need for true, full-service reputation management — automated monitoring, expert review responses, and consistent brand voice.
Best for: Retailers ready to elevate their reputation without adding headcount.
Most customers start here.
Advanced
$745/mo/Location
For strategic retailers who want to outpace competitors.
Our team manages your full online presence, plus unlocks advanced tools — Social, Actions, and Competitive Insights — to drive improvement.
Best for: Retailers optimizing every touchpoint for performance.
The choice of fast-growing, high-performing locations.
Premium
$945/mo/Location
For retailer groups that want a complete, turnkey solution.
Our white-glove team executes your full strategy — listings, reviews, surveys, and social — across every location. You set the vision, we make it happen.
Best for: Retailer groups that want top-tier performance and brand consistency.
Used by industry leaders who measure success in market share, not just ratings.
Get a Live, Tailored Demo — Built Around Your Needs
Join your dedicated sales and solutions team for a personalized walkthrough of the Reputation platform.
Or Contact Matt Directly: 480-409-7214, MSchlenker@reputation.com
Matt Schlenker
Sales Development
Miguel Favela
Account Executive
John Barth
Account Executive
Kory Kilpatrick
Account Executive
Clayton Denmon
Sr. Solutions Engineer
Purpose Built AI
Drive Meaningful Impact to Your Store’s Bottom Line
Be Found
First
Dominate Local SEO by shaping how AI-powered searches see your brand.
Win Your Market
Drive more showroom traffic and service conversions with quality reviews.
Know Every
Answer
Identify actionable insights into what is impacting satisfaction and loyalty.
Proven ROI
Achieve measurable gains in CSI and lead volume.
Be the Answer.
Own the Narrative.
- AI Search Visibility: Understand how your brand, stores, and competitors are portrayed in AI-generated answers across ChatGPT, Gemini, and other LLMs.
- AI Reputation Diagnostics: Go beyond a simple score to see the specific themes, sentiment, and listing inaccuracies that are shaping your AI reputation, so you can take targeted action.
- Ask the AI: Move beyond static reports and ask direct questions in a chat-like interface to instantly understand what AI models know and say about your business.
Turn Feedback into Revenue
- Reach More Customers Automatically: Trigger review requests via email or SMS after visits or interactions—no manual effort needed.
- Focus on What Matters Most: Use filters for sentiment, keywords, and source to surface critical feedback faster.
- Identify Actionable Insights: Drive accountability with dashboards that track team performance, highlight coaching opportunities, and improve brand consistency over time.
“[Reputation’s] not just a dashboard. It’s the heartbeat of our customer experience.”
– Eduardo Rodriguez, National CX Director, Ed Napleton Automotive Group
Ask Anything. Understand Everything.
- Instant Answers: Instantly get answers to your most complex customer questions, simply by asking in plain English.
- Intelligence for All: Put the power of a data analyst in everyone’s hands, empowering your entire team to improve the customer experience.
- From Data to Diagnosis: Synthesize millions of comments in seconds to uncover complex themes, root causes, and hidden patterns that are impossible to find manually.
Drive Value from Day One
- Optimize for Growth: Get the targeted insights you need to optimize the end-to-end customer experience and drive sustainable, long-term business growth.
- Win the Moments That Matter: Pinpoint where you’re winning – and where you’re failing – by analyzing the key themes at every stage of the customer journey.
- Find Your Winning Edge: Leverage Reputation Score to see how you compare to your industry, along with recommendations on how to win more often.
Get a Personalized Demo
Subaru Dealer Transition FAQ
Moving Beyond the Subaru-Supported Base Package
As Subaru transitions away from the OEM-supported base package, we want to ensure you have clear answers and support at every step. Below you’ll find answers to frequently asked questions about what this means for your dealership and how Reputation will continue to drive value for your business.