More Reviews. Better Reviews. Greater Visibility.

Reputation helps you increase review volume, improve quality, and strengthen the business profiles your customers see first.

It’s Not Just
About the Stars

‍

Ads Are Losing Trust: Consumers trust reviews more than ads and other marketing.

Search Visibility Dropping: Google ranks listings with strong reviews higher.

Traffic and Conversions Stall: Review quality and volume equal foot traffic, calls, and conversions.

Reactionary Teams: Most brands don’t have a review strategy. Just a reaction loop.

How Reputation Boosts Review Performance

Automated Requests

Timed review requests tied to visit or interaction

Proven Templates

Templates that increase positive sentiment and response

Smarter Action

Smart auto-responses + escalation workflows for faster resolutions

Review Routing

Automatically direct reviews to the correct location or department.

Integrated Listings

Listings integration ensures consistent NAP data + fast post visibility

Where Reviews Happen Matters

Attaching reviews to your business listings leads to greater visibility and more in-store customers.

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Win Search Priority

Google prioritizes accurate, active business profiles

Capture AI Traffic

Reviews with location-specific metadata improve Maps and AI Overviews presence

Boost Brand Trust

Reputation syncs listings across 100+ platforms—reducing friction and boosting trust

Better Reviews Start with Smarter Feedback.

Combine reviews and surveys for a complete feedback loop that creates a better customer experience.

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Fix Issues Faster

Survey feedback helps resolve negative experiences before they become public

Repeatable Improvements

Create a feedback flywheel using reviews and surveys together to continually improve your star ratings—and your actual experience

More 5-Star Reviews

Happy customers can be nudged to leave a review via smart survey logic

From Review Data to Revenue-Driving Insight

A successful review strategy generates a massive amount of data. The Reputation Insights engine transforms that raw feedback from reviews and surveys into a predictive, real-time intelligence layer that guides operational improvements and proves ROI.

Instantly Diagnose Your Review Performance

Instant, plain-English answers to complex questions about review performance. This eliminates the need for manual report-building and data-analyst bottlenecks.

"What are the most common negative keywords mentioned in our 1-star reviews for the automotive division in the last month?"

Explore Reputation IQ

Benchmark Your Review Health Against Competitors

Provides a direct, real-time comparison of review volume, average star ratings, and response times against any competitor in any local market, identifying exactly where to focus.

Explore Competitive Insights

Connect Private Feedback to Public Review Sources

Private survey feedback (the "why") is automatically connected to public review scores (the "what"). This finds and fixes the root cause of negative sentiment before it becomes a widespread public problem.

Explore Insights