Stop Guessing. Start Leading Locally.
Outperform the competition with a platform that shows what competitors are doing, why it’s working, and how to beat them—location by location.
Operating in the Dark Is Costing Market Share.
Strategic decisions get made on anecdote and “best guess” assumptions.
You discover competitor tactics after they’ve already stolen local share.
Competitive intel lives in siloed reports—hard to share, harder to act on.
Clarity at Scale.
Advantage in Every Market.
The Competitive Insights tools in the Reputation platform are purpose-built to help multi-location enterprises benchmark against the right competitors, uncover what’s really driving performance, and act first.
Automatically surface performance against relevant nearby competitors—location by location.
Instantly simplify strategy by surfacing strengths, gaps, threats, and best opportunities
See what competitors do well—and where their customers say they fail.
See exact rank vs. competitors and get a clear plan to overtake.
Align the org—from C-suite to local leaders—around shared competitive reality.
Competition Shifts Daily. This Is How You Stay Ahead.
The Tools That Turn Competitive Data Into Market Leadership.
Know Where You Stand
By Location, Not Averages
See true local performance: Benchmark each location against nearby competitors to know where you’re winning, where you’re slipping, and where to act fast.
Track brand + regional standing: Compare ratings and sentiment across regions and competitor groups to guide where to defend, invest, or attack.
Set credible targets: Establish realistic benchmarks by measuring against direct competitors—not generic national averages.
Turn AI Insights Into Strategy
Automated SWOT in minutes: Use AI-driven SWOT to surface top strengths and biggest gaps so leadership knows what to double down on next.
See why competitors win: Analyze competitor customer feedback and sentiment to pinpoint differentiators—and vulnerabilities you can exploit.
Eliminate siloed reporting: Keep competitive intelligence embedded in existing workflows so teams can act without chasing data.
RepScore + Reporting That Aligns the Entire Team
Benchmark reputation performance: Compare your RepScore against competitors to see who’s actually winning the reputation battle.
Make insight shareable and actionable: Foster alignment with easy-to-share reports that bring Marketing, CX, and Ops onto one page.
Make complex markets obvious: Visual dashboards surface key themes and competitive standing at a glance—so teams move faster with confidence.
Turn Competitor Weakness Into Your Advantage.
When competitive truth is visible by location—and strategy becomes fast, shareable, and actionable—the advantage compounds quickly.
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Find the Local Edge
Pinpoint the operational changes that win share—market by market, location by location.
Unify Teams on the Same Truth
Align Marketing, CX, and Ops around one competitive source of truth everyone trusts.
Trade Guesswork for a Game Plan
Turn benchmarks into a clear strategy—where to defend, where to invest, and where to attack.
Insights + Action = Market Leadership
Competitive Insights show where the battle is. Reviews and Actions win it.
It’s Not Just Competitive Insights It’s the Platform Behind It.
Competitive intelligence doesn’t end at benchmarking. Reputation connects what competitors are doing—and why it’s working—to the tools your teams use to respond, improve, and overtake them.
Benchmark who’s winning trust
Compare your RepScore directly against competitors to see who’s truly winning the reputation battle—by market and location.
See what’s driving their advantage
Stack up review volume and star ratings, then pinpoint the topics fueling competitor wins (or exposing their weaknesses).
Share threats instantly, across teams
Centralize competitive insights so when a threat is spotted, the right team sees it immediately—and can act fast.
Turn insight into operational advantage
Use what you learn to assign fixes at the location level—closing the loop from competitor gap → action → measurable improvement.
Use Cases by Persona
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CMO / Brand VP
Make confident decisions on where to double down, defend, and attack.
Market Strategist
Stop building reports for weeks; find actionable AI insights in minutes.
Regional Operator
Set credible targets by benchmarking against direct local competitors.
CX Leader
See competitor sentiment themes to prioritize experience improvements that win share.
Stop Competing. Start Leading.
The best brands don’t just watch the competition; they set the pace—location by location.
Competitive Insights FAQs
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Competitive intelligence is gathering and analyzing competitor data. Modern tools automate this by tracking competitor reviews, sentiment, and local performance to surface actionable opportunities.
The most effective way is a platform that identifies and benchmarks nearby competitors so you can compare star ratings, review volume, and sentiment location by location.
SWOT identifies strengths, weaknesses, opportunities, and threats. AI-driven analysis automates this by analyzing feedback to show where you win and where competitors are vulnerable.
Competitive insights tools analyze public competitor reviews to reveal the themes and sentiments driving their reputation—what they do well and where they fail.
By replacing guesswork with data, you make faster, smarter decisions—refining offerings, improving messaging, and fixing operational gaps competitors ignore.