Built for Every Location. Designed to Sell More.
From flagship stores to franchise networks, Reputation helps retail brands turn visibility and customer sentiment into measurable growth. We understand the operational realities of multi-location retail — fragmented systems, variable staff engagement, and rising customer expectations — and built a platform to unify them.
From Flagship Stores to Franchise Networks
Reputation helps retail brands turn visibility and customer sentiment into measurable growth. We understand the operational realities of multi-location retail — fragmented systems, variable staff engagement, and rising customer expectations — and built a platform to unify them.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Trusted by PSA Retail, achieving an 8,000% increase in listing views and 100% review response rate
Designed for multi-location scale, connecting HQ insights to local action
Proven to lift sales performance by correlating Reputation Score with revenue outcomes
Move From Disconnected Data to AI-Connected Customer Experience
Customer journeys are no longer linear — they happen across maps, marketplaces, social feeds, and AI summaries. Reputation unifies these signals, giving retail brands real-time visibility into what drives traffic, sales, and loyalty.
Structures product, service, and location data for superior placement in AI-generated results
Tracks sentiment, service, and visibility metrics by store or region
Query feedback data directly (e.g., “Which stores get the most complaints about checkout experience?”)
Maps friction from search to sale, showing where experience breaks impact conversion
Benchmark ratings, themes, and response times against nearby stores and regional brands to guide pricing and improvements.
Structured for AI Engine Optimization (AEO) to rank higher in maps, voice, and AI results for all of your locations.
The Unified Retail Experience Platform
Type real questions, get real answers. Surface themes driving sales, loyalty, and visibility across your retail network.
Keep every store’s hours, offers, and product details accurate across 100+ directories and search engines.
Automate post-purchase and service feedback to capture the voice of the customer at every touchpoint. Identify issues, boost review volume, and improve star ratings faster.
Benchmark performance by brand, category, and region. See how your visibility, sentiment, and response time compare to top competitors and use those insights to win share of search.
Track the health of your brand at every level—corporate, regional, and local. Correlate improvements in RepScore with foot traffic, conversions, and revenue.
Westfield drives a 40% uplift in customer insights with the Comment Strength Meter
How Reputation Powers Every Role in Retail
Retail CMOs
& Brand Leaders
Connecting brand promise to measurable retail performance.
Unifies sentiment, visibility, and sales signals to guide messaging, CX, and product strategy.
“RepScore gives us a real-time brand health index we can tie to business outcomes.”
Regional Managers
& Field Leaders
Turning portfolio-wide insight into fast, local improvement.
Flags underperforming regions and recurring issues so coaching and fixes happen quickly.
“We fixed systemic NPS drops before they hit our quarterly reports.”
Store Managers
& Local Teams
Bringing reputation management into everyday store operations.
Centralizes feedback in one inbox, triggers alerts for quick resolution, and keeps listings accurate to lift local search.
“We respond faster, rank higher, and see more repeat customers.”
From Storefront to Sentiment—Your Brand, Unified.
Reputation connects your locations, data, and customer experience into one AI-powered engine that drives visibility, loyalty, and revenue.
Your questions, answered
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Medium length section heading goes here
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique.
Yes. Reputation integrates with major retail systems, enabling real-time feedback triggers tied to purchases or service tickets.
We optimize each store’s listings and schema, improving ranking in maps, search, and AI-driven overviews.
Yes. Many retail brands use RepScore as an operational KPI, tracking its impact on revenue, NPS, and repeat visits.
Set pre-approved response templates and workflows to maintain brand alignment while empowering local action.
Yes — Competitive Insights shows sentiment, visibility, and engagement by region, brand, and location.