Customer Stories

orangetheory-tombras

Learn how Orangetheory Fitness maintained 99.7% listing accuracy and a 4.5-star rating across 1,200 locations by using Reputation to automate bulk updates and sync with Google Business Profiles.

prg-reality

See how PRG Real Estate reached an elite Reputation Score of 800+ by using Reputation to overhaul its review response strategy and implement portfolio-wide solicitation training.

greystar

Learn how Greystar, the global leader in rental housing, scaled its Reputation Score from 500 to 700 and automated 200k+ annual reviews through a strategic partnership.

how-curchods-estate-agents-digital-reputation-wins-valuations

Discover how Curchods achieved higher local search rankings and total visibility across 21 agencies by empowering 180 staff members to manage reviews in one platform.

autonation

See how AutoNation hit 1 million 5-star reviews and reclaimed the #1 spot in the U.S. auto market by gamifying reputation management across 300+ locations.

storage-asset-management

Find out how Storage Asset Management scaled to 500+ locations and captured 2,500+ sales leads by using Reputation to centralize messaging and automate Google Business responses.

brightspring-health-services

See how BrightSpring uses Reputation’s platform to master employee sentiment, boost online reviews on Glassdoor and Indeed, and combat the Great Resignation.

kia-uk

Learn how Kia Motors UK increased review volume by 750% and doubled website visits by using Reputation to centralize surveys, reviews, and business listings in one platform.

scentregroup-westfield

Discover how Scentre Group achieved a 219% increase in listing views and a 98% issue resolution rate across 42 Westfield centres by using Reputation to centralize the Voice of the Customer.

medical-technology-company-social-listening

Explore how a global medtech leader uses Reputation Listen to capture real-time physician insights, fueling product innovation and a billion-dollar revenue milestone.