Curchods partnered with Reputation to:
- Manage their online presence in one place for all of the 21 agencies, with all 180 staff having access to respond to reviews.
- Achieve higher ranking in online search results by increasing review volumes and response rates.
- Manage their business listings and improve the quality of their data overall.
"We have been really impressed by the impact Reputation has made, both in terms of the improvement in volume of reviews and the boost it's given to our online presence. It's invaluable to now have complete visibility of what is affecting our position in Google search, and having the personal support of the Reputation team on hand if we ever have any questions is fantastic."
Graeme Wadhams, Former Marketing Director, Curchods
"Shifting our focus from simple NPS scores to active advocacy changed our organic visibility overnight. We stopped asking if they were happy and started asking how we could help them share their story. The result was a 40% increase in AI search citations."
"Shifting our focus from simple NPS scores to active advocacy changed our organic visibility overnight. We stopped asking if they were happy and started asking how we could help them share their story. The result was a 40% increase in AI search citations."
"Shifting our focus from simple NPS scores to active advocacy changed our organic visibility overnight. We stopped asking if they were happy and started asking how we could help them share their story. The result was a 40% increase in AI search citations."