No items found.The Value of AI-Powered Taxonomies and Sentiment AnalysisScale your sentiment analysis. Reputation’s AI processes 1.4B comments monthly using industry-specific taxonomies to identify operational strengths and risks.ai-taxonomies-sentiment-analysis Read More
No items found.Reputation Score 101: What Is It & Why It MattersMove beyond the "incomplete" NPS. Reputation Score (100–1,000) provides a holistic, AI-driven view of sentiment, social engagement, and listing accuracy.reputation-score-101-what-is Read More
No items found.How to Use TikTok for BusinessTikTok surpassed Google as the most popular 2021 domain. Learn how to leverage #CleanTok, influencers, and user-generated content to double your sales.tiktok-for-business-how-to Read More
No items found.How to Get Started with Social ListeningMove beyond surveys. Learn to track untagged brand mentions, use sentiment filters, and turn real-time social data into actionable brand & content strategies.social-listening-get-started Read More
No items found.11 Social Media Trends to Look Out for in 2022Stay ahead of the curve with the top 11 social media trends for 2022, from NFT avatars and AR to social selling and the rise of short-form video content.social-media-trends-2022 Read More
healthcareThe Real Problem With Customer Experience ProgramsWhy do 78% of CX programs underperform? Learn how to fix skewed insights and drive ROI by combining survey data with unstructured social and review feedback.cx-programs-real-problem Read More
No items found.Why Google Business Profiles and Reviews Power Local SearchGBP and reviews are the top drivers of local search visibility. Explore the latest ranking factors and learn why review quantity and recency are critical for conversion.google-local-search-reviews Read More
No items found.Why Apple Maps Matters to BusinessesWith up to 600M global users, Apple Maps is vital for business. Learn how to claim your listing, power Siri voice searches, and leverage the CarPlay ecosystem.apple-maps-business-matters Read More
automotiveHow Three Global Car Brands Have Improved Their ReputationsManaging digital reputation increases car sales by 10%. See how AutoNation, Renault, and Kia leveraged review solicitation and data accuracy for 2x more leads.auto-brand-online-reputation Read More
No items found.The Employee Experience in the North PoleFrom Elf to Fred Claus, we audit Santa’s workshop. Discover why The Santa Clause sets the "Gold Standard" for employee experience and health and well-being.employee-experience-north-pole Read More
healthcareHow Google Business Profiles Have Improved for HealthcareInsurance accepted is the #1 factor for patients. Google now allows providers to list accepted insurance and spoken languages directly on Business Profiles.google-business-profile-healthcare Read More
No items found.How a Viral Tweet Impacted Hertz’s Customer ExperienceA single tweet cost Hertz thousands in reputation damage. Learn how social listening tools identify crises in real-time and turn negative feedback into insights.hertz-customer-experience-tweet Read More
