Drive Reputation Excellence with AI-Powered Intelligence Across Every Dealership
Monitor and respond to customer feedback, improve online visibility, and drive more sales with a centralized, AI-powered platform.
AI-Native Platform Built for Modern Automotive Brands
Reputation’s platform is purpose-built with AI at its core to give auto dealers and OEMs smarter, faster tools to elevate performance and deliver standout customer experiences.
Customer Journey
Insights
- Map and analyze every stage of the automotive buyer journey–from discovery to service
- Pinpoint friction points and opportunities to increase satisfaction, loyalty, and CSI scores
AI Reputation
Manager
- Monitor and optimize how your brand appears in AI Overviews, Gemini, and other LLMs
- Ensure accurate, brand-aligned representation across all AI platforms
Voice of
Brand
- Automatically generate consistent, on-brand review responses across all locations
- Strengthen engagement and protect your brand voice at scale
Competitive
Insights
- Benchmark performance against competitors in real time
- Uncover market trends and sentiment shifts to gain a competitive edge
Over 1/3 of all U.S. automotive dealerships choose Reputation
Auto dealerships that effectively manage their online reputation see results:
point increase in Reputation Score for Ken Ganley.
5-star reviews for Auto Nation.
increase in online reviews for Lookers.
Solutions for the Automotive Industry
Boost Online Visibility
Enhance online visibility and attract a larger customer base with accurate business listings, more positive reviews and higher star ratings.
Optimize your online presence to improve search rankings, draw in more qualified leads and drive website traffic.
Embrace Feedback
Seamlessly monitor and engage with customer feedback across multiple review platforms.
Send customizable, automated surveys at critical points throughout the customer journey.
Transform negative feedback into opportunities for growth and enhanced customer satisfaction.
Understand Location-Level Performance
Dive deep into real-time location-level insights and take targeted action for improvement.
Uncover trends by location, as well as journey stage and category.
Leverage Reputation Score to gain insights into where your dealership shines, where you need to improve, and how you compare against the competition.
Gain the Competitive Advantage
Monitor what your audiences are saying to, and about, you across thousands of digital channels.
Set alerts for real-time notification when activity happens around your brand, like mentions, trending keywords and hashtags.
Compare mentions, share of voice, reach and spread against competitors.
Reputation Managed Services
Let us keep your brand accurate, engaged, and protected
AI Is Ranking You—With or Without Your Input
Discover how AI is redefining the rules of reputation management, and what modern brands must do to lead in the era of search-to-sentiment.
North American Automotive Industry Rankings 2024-25
Gain critical insights into the reputation performance of top automotive brands and dealerships across North American markets.
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Competitive Insights
Social Suite and Listening
Reviews and Review Booster
Business Listings
Surveys
Insights & Actions
Messaging
