Automotive
Become the Dealership Shoppers Trust First.
Turn insights from the entire buyer journey, from discovery to service, into a reputation that outsells the competition.
AI-Native Platform Built for Modern Automotive Brands
Reputation’s platform is purpose-built with AI at its core to give auto dealers and OEMs smarter, faster tools to elevate performance and deliver standout customer experiences.
Customer Journey
Insights
- Map and analyze every stage of the automotive buyer journey–from discovery to service
- Pinpoint friction points and opportunities to increase satisfaction, loyalty, and CSI scores
AI Reputation
Manager
- Monitor and optimize how your brand appears in AI Overviews, Gemini, and other LLMs
- Ensure accurate, brand-aligned representation across all AI platforms
Voice of
Brand
- Automatically generate consistent, on-brand review responses across all locations
- Strengthen engagement and protect your brand voice at scale
Competitive
Insights
- Benchmark performance against competitors in real time
- Uncover market trends and sentiment shifts to gain a competitive edge
Over 1/3 of All U.S. Automotive Dealerships Choose Reputation
point increase in Reputation Score for Ken Ganley.
5-star reviews for Auto Nation.
increase in online reviews for Lookers.
Optimize the Buyer Journey
Track Every Touchpoint: Map discovery, sales, and service experiences to identify friction, spot trends, and improve loyalty.
Monitor Search Visibility: Stay competitive in AI Overviews, Gemini, and local search with optimized presence.
Make Data Actionable: Turn voice-of-customer insights into smarter strategies and better customer experiences.
Strengthen Online Visibility
Keep Every Listing Aligned: Ensure accurate, up-to-date info across all locations to improve search performance.
Improve Star Ratings: Proactively generate and respond to reviews to boost credibility and lead conversion.
Attract Qualified Shoppers: Rank higher in search and drive traffic with optimized listings and location pages.
Protect Brand Reputation: Resolve negative feedback quickly to maintain a positive, trustworthy online presence.
Engage at Every Location
Auto-Respond to Reviews: Use AI to generate on-brand, location-specific responses that improve response rate.
Monitor All Channels: Track mentions, keywords, and hashtags across social, reviews, and messaging platforms.
Get Real-Time Alerts: Stay ahead of emerging issues with instant notifications for key brand activity.
Benchmark and Outperform
Measure with Reputation Score: Evaluate performance across locations and see how you stack up to competitors.
Get Market-Wide Insights: Track sentiment shifts and local trends to adapt quickly and stay relevant.
Analyze Competitor Presence: See where others are winning (or slipping) and capitalize on whitespace.
North American Automotive Industry Rankings 2024-25
Gain critical insights into the reputation performance of top automotive brands and dealerships across North American markets.
Get a Personalized Demo
Additional Automotive Resources
Articles, Guides, Reports & Videos
Articles, Guides, Reports & Videos
Reputation Managed Services
Let us keep your brand accurate, engaged, and protected
AI Is Ranking You—With or Without Your Input
Discover how AI is redefining the rules of reputation management, and what modern brands must do to lead in the era of search-to-sentiment.
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.
Competitive Insights
Social Suite and Listening
Reviews and Review Booster
Business Listings
Surveys
Insights & Actions
Messaging
