Customer Stories

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healthcare

How Wilmington Health Utilizes Its Partnership with Reputation to Reach More Patients and Improve Overall Care Quality

Learn how Wilmington Health hit a 4-star plus rating across nearly 100% of locations by using Reputation to automate review requests through seamless EHR integration.

healthcare

retail

How Duncan and Todd Elevated Customer Service and Maximised ROI

duncan-and-todd

Discover how Duncan and Todd Group achieved a 1,300% increase in listing clicks and boosted their Reputation Score by 193 points through centralized feedback management.

real-estate

Elevating the Resident Experience: PeakMade's Journey to Industry Leadership and Long-Term Resident Advocacy

Learn how PeakMade Real Estate achieved 100% occupancy across half its portfolio and a 147-point Rep Score lead by mastering the student housing feedback loop.

automotive

How Acceptance Insurance Redefined Customer Relationships and Transformed Business Success

acceptance-insurance

Discover how Acceptance Insurance achieved a 72% increase in listing views and a 22% rise in phone calls by aligning reputation management with local agent success.

hospitality

retail

How Roadchef Drives Customer Acquisition & Loyalty

Learn how Roadchef achieved a 646% year-over-year increase in Google 'Clicks-to-Directions' and doubled its annual review volume by unifying its feedback channels.

healthcare

How Circle Health Group Prioritised Patient Feedback & Exceeded Industry Standards

circle-health-group

Achieve a #1 industry ranking and a 118% surge in patient reviews by centralizing feedback management. Circle Health Group now outperforms the healthcare average by 247 points.

healthcare

How North Kansas City Hospital & Meritas Health Were Able To Achieve Operational Success

Learn how North Kansas City Hospital and Meritas Health achieved a 907% increase in review volume and a 164% jump in listing views by centralizing the voice of the patient.

healthcare

How Virtua Embraces Growth & Prioritizes Everybody, Always

Discover how Virtua Health drove 25 million impressions and a 500% increase in direction clicks by partnering with Reputation to optimize physician listings and listings accuracy.

real-estate

USA Properties Fund: Empowering Communities and Improving Affordable Housing Through Review Aggregation

usa-properties-fund

Learn how USA Properties Fund achieved 99.4% listing accuracy and a 4.4-star rating across 85+ communities by using Reputation to automate feedback and gather 4,600+ resident surveys.

healthcare

How Sk:n Clinics Achieved Higher Customer Ratings and Improved Its Online Reputation

Find out how Sk:n Clinics jumped from a 3.1 to 4.4-star rating and reached 11.5 million views by using Reputation’s Review Booster to consolidate siloed feedback.

automotive

How does Reputation help Lookers to deliver a great customer experience?

lookers-case-study

Discover how Lookers climbed to 4th in the Automotive Reputation Report by using Reputation’s platform to achieve a 98% review response rate and capture 75,000+ customer surveys.

automotive

How Reputation helps JCT600 to put feedback to work

jct-600-case-study

Discover how JCT600 achieved a 188% increase in review volume and boosted star ratings to 4.6, proving that higher Reputation Scores directly correlate with increased dealership profitability.