Articles

Move beyond broadcast marketing. Use these 10 UGC strategies—from local empowerment to reputation management—to build authentic community trust and brand loyalty.

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Social media discovery is the new public square. Learn 6 ways to use user-generated content, reviews, and social listening to supercharge your local presence.

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Discover why UGC is 10x more impactful than traditional ads. Learn to leverage social proof, user reviews, and geo-specific posts to boost conversion rates by 29%.

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91% of buyers want brands to listen. Discover how sentiment analysis can grow revenue by 8% and why one negative search result can cost you 22% of customers.

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Move beyond surveys. Connect structured survey data with unstructured review sentiment to gain a 360-degree view of the patient or customer journey at scale.

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Learn to bridge the gap between structured (surveys) and unstructured (reviews) feedback. Discover how holistic sentiment analysis drives 4-8% revenue growth.

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75% of local searchers visit a business within 24 hours. Use this checklist to optimize listings, verify profiles, and turn the "silent majority" into reviews.

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60% of shoppers start on Google. Turn "near me" searches into leads by mastering the 3 pillars of local reputation: Search Ranking, Recency, and Completeness.

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Discover why 60% of local searches start on Google. Learn how pairing optimized listings with review recency creates a lead-gen machine for local businesses.

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Learn 3 key takeaways from Reputation’s 2024 roundtable on CX strategy: Listen, Learn, and Act to bridge the gap between brand promise and reputation performance.

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Uncover hidden insights in competitor data. Learn how Reputation’s Competitive Intelligence analyzes unstructured feedback to improve your brand strategy.

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86% of patients read online reviews. Learn how to respond to negative feedback while maintaining strict HIPAA compliance and driving value-based care results.

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