Reviews & Review Booster
Turn Feedback into Fuel for your Online Reputation
Reputation is the only platform that gives your team the ability to request, respond to, measure, and showcase customer feedback from a single platform, no matter how many locations you have.
Reviews. Leads. Customers. Repeat.
Don’t Just Gather Reviews. Learn From Them.
Keep Track of Your Review Performance Over Time
Features of Reviews & Review Booster
Review Requesting
Surface more feedback on the sites that matter most to your business by requesting reviews via email or SMS.
Utilize custom or templated review request messages that drive more reviews.
Track your conversion rates on review requesting campaigns with real time review measurement.
Request Response
Ensure every review gets a response to improve customer experience and increase customer loyalty
Utilize response templates to decrease response time and increase your team’s efficiency
Leverage AI-generated responses for one-click personalized engagements.
Review Performance Measurement
Stay up to date with review activity by utilizing real-time review management capabilities.
Track review rating, volume, and trend at the brand, regional, or location level.
Utilize Reputation’s insights capabilities to understand how your review performance is affecting your Reputation Score.
NEW: Reviews Feed
Leverage Reputation’s new Reviews Feed experience to simplify your review management efforts.
Get deeper insights from your reviews, including category sentiment, review emotion classifications, new response labels, and AI Review Response
Create review response workflows that fit your business needs and approval chains.
Managed Review Response
No bandwidth? No problem. Let Reputation’s subject matter experts handle review response and management.
I love having all of our reviews in one place so that we can respond quickly and easily to any review regardless of what platform it was left on.”
Les E.Ralph Honda
Being able to see all reviews, simultaneously, coming in from Google.com, DealerRater.com, Cars.com, Edmonds.com, CarGurus.com, and Facebook.com makes it so easy!”
Wade S.
Lexus of Brookfield
Our Reputation score increases year over year consistently and is at the top of our market. (There are) structured responses that represent us well. We have increased our amount of reviews tremendously, and much due to their ease of access.”
MariaH L.
Champion Chevrolet Buick GMC
