How fast can we launch across multiple rooftops or dealer groups?

Most dealer groups are live within 30 days — with pre-configured templates, role-based access, and rollout strategies designed for brand, region, and store-level implementation.

Can Reputation integrate with our CRM, DMS, or BDC tools?

Yes. We support integrations with common automotive systems and enable feedback routing directly to your sales, service, or customer care teams.

How does Reputation help with local SEO and search visibility?

We optimize every dealership's listings and local landing pages with schema, structured data, and real-time updates — so you show up in maps, voice search, and AI-generated results.

What's the advantage of RepScore for automotive groups?

RepScore unifies your reputation into a single metric that can be tracked at the store, region, or OEM level. Many brands use it to align with internal CX and loyalty goals.

Can we benchmark against nearby dealers or competing brands?

Yes. Our Competitive Insights module gives you visibility into sentiment, review volume, and performance — at the rooftop and brand level.

How do we generate more reviews across our stores?

Our platform automates review requests via SMS, email, and post-service surveys — making it easy for your teams and seamless for your customers.

Can we catch and resolve issues before they hurt our reputation?

Absolutely. AI flags low sentiment or unanswered feedback in real time and creates resolution tasks for your service or BDC teams to follow up.

Do you support both sales and service department insights?

Yes. Feedback is categorized by experience type, and insights are reported separately or combined—so you can optimize by department or view holistic store health.

Can we manage social responses across brands and locations?

Reputation offers a unified Inbox with social publishing and engagement tools to manage Facebook, Google, and other platforms — across all your rooftops.

How do we prove ROI to OEMs or internal leadership?

We deliver dashboards that show volume, response time, customer sentiment, and visibility trends — alongside real customer quotes and performance benchmarks.

Don’t Just Guess Your Guest’s Loyalty. Know Your Score.

In the world of hospitality, your Reputation Score is the ultimate predictor of footfall.

Don’t Just Guess Your Guest’s Loyalty. Know Your Score

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Used by the world's leading companies

Are you leading the local pack or falling behind?

In the world of pubs and restaurants, guessing guest loyalty is a risky strategy.

Today, your Reputation Score is the ultimate predictor of footfall. It’s no longer just about a few nice comments; it’s about how consistently your brand signals trust across the web.

From Google reviews to social mentions, these are the GEO (Generative Engine Optimisation) signals that tell AI search engines whether to recommend your tables or your competitor’s.

Find out how how we build your Reputation Score,

Visibility: Are you appearing in "best near me" AI searches?
Sentiment: How guest feedback is impacting your bottom line.
Benchmarking: See exactly where you sit against the local competition.

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Set the Gold Standard for Guest Excellence

In the competitive hospitality industry, a stellar reputation is vital. Our platform delivers the insights you need to gain a competitive edge, improve customer satisfaction, and drive significant growth.

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Why Reputation

Rep Score

Reputation IQ

Competitive Insights

The Marketing Playbook is Being Rewritten

Activate Feedback

Services

From Search to Sense-Making

The New Rules of Reputation Management

Industry Leaders

2026 Consumer Survey Report

Seven Insights from the Reputation CMO Roundtable

Get a Demo

Don’t Just Guess Your Guest’s Loyalty. Know Your Score

Used by the world's leading companies

Are you leading the local pack or falling behind?

Set the Gold Standard for Guest Excellence