30-Day Social Publishing Free Trial
What happens when you combine social publishing with social responding and social listening?
You get the social trifecta — one platform to post, respond, and automate while you learn the perception of your brand and perform competitor analysis across all social media channels.
Turn Followers into Fans
Built on the only platform that manages customer feedback from acquisition to loyalty, Reputation Social Suite helps you turn that feedback into the fuel you need to grow your social community and create engaging customer experiences.
Start Your Free Trial Today!
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Reputation has enabled VCA to centrally manage brand and experience guidelines while empowering local independence and identity. The Content Library, in particular, ensures that every hospital location can effectively communicate, engage and inspire clients every day with magnetic social media content.
MICHAIL TAKACH
DIRECTOR, BRAND & DIGITAL COMMUNICATIONS
Social Suite Features
Social Publishing
Tailor your posts with location-specific dynamic fields, and customize for each social network with a single click.
Foster creativity and collaboration with interactive, in-platform discussions.
Ensure your social content is on-brand and on-message with customizable approval workflows.
Social Listening
Monitor what your audiences are saying to, and about, you across thousands of digital channels.
Set alerts for real-time notification when activity happens around your brand, like mentions, trending keywords and hashtags.
Compare mentions, share of voice, reach and spread against competitors.
Social Responding
View live social content, by location or source, in a consolidated real-time feed.
Nurture your community by engaging with their posts and responding to their comments.
Monitor time to respond, response rate, and average time to close to improve follow-through and customer resolution.
Social Insights
Gauge post performance across all channels with real-time location-level data.
Measure the impact of marketing campaigns with rich visualizations and real-time insights.
Customize dashboards & automate reports to share actionable insights with key stakeholders.
