How Roswell Park Transformed Its Online Reputation by Unlocking the Power of Reviews
Roswell Park Comprehensive Cancer Center delivers exceptional care — but their online reputation once told a different story. With too few reviews and an average rating of 3.8 stars, their digital presence didn’t reflect the reality of patient experience.
Determined to change that, Roswell made online reputation a strategic focus. By implementing Reputation to monitor, manage, and improve their presence across the web, they dramatically increased review volume and raised their rating to 4.8 stars, strengthening trust with patients and caregivers.
Watch this webinar to learn how Roswell Park:
- Identified gaps in their online reputation
- Engaged staff in generating meaningful reviews
- Responded to feedback to build public trust
- Leveraged technology to manage listings, reviews, and visibility
Whether you’re just getting started or looking to level up your strategy, this session offers actionable insights from a real-world success story.