Selecting senior care is an emotionally charged, complex decision. Unfortunately, in-person visits and tours are difficult with today’s Covid-19 social distancing restrictions, so, prospective residents and their families must rely primarily on information they find online to make their decision.
Bring in New Residents and Improve Experience in Senior Living Communities
Set your senior living community apart, and provide families the comfort in knowing that they’re making the right decision. Improve online visibility and engagement with the Reputation platform. And bring together all of that feedback—from surveys, to reviews, social and more—to deliver an exceptional living experience for your residents.
Why Senior Living Communities Choose Reputation
Search Optimization Drives Selection
Reviews Are Critical
Build Trust with Site Visitors
Engage with Audiences
Monitor sentiment across major review sites, including Google, Facebook and industry-specific sites. Respond to inquiries, provide important insights and details, and answer questions from prospects using Reputation’s Social Suite.
Analyze Feedback and Gain Insights to Improve the Resident Experience
We want our community to trust skilled nursing facilities and feel comfortable coming to us. It’s about shifting the narrative for what’s in the news now, to letting our employees do the talking for all the awesome things they do on a daily basis.
National Director of Customer Experience
Reach out to learn more about Reputation and to get a deep-dive diagnostics review of your brand reputation—and that of your competition.
Senior living facilities have changed dramatically and permanently. The fundamental need to find assisted living for loved ones is as strong as ever:
With demand for senior living facilities and communities has been increasing steadily over the past five years, we explore the steps senior living facilities should take to optimize their online presence.