
Restaurants & Hospitality
Win the Table Before They Arrive
Turn real-time guest feedback into the five-star advantage you need to beat the local competition every time.

Win Guests Before They Arrive

Own Local Search Results: Keep menus, hours, and location info accurate across every platform to improve visibility and SEO, and drive more foot traffic.
Boost Ratings and Reviews: Encourage feedback at key moments and turn satisfied guests into 5-star advocates.
Stand Out in AI Overviews: Optimize how your brand appears in tools like Gemini and ChatGPT with accurate, consistent information.
Deliver Better Experiences, Faster

Track Guest Sentiment: Monitor reviews, surveys, and social feedback to identify what’s working—and what needs attention.
Spot Issues Early: Uncover trends like slow service or order accuracy before they affect loyalty or reviews.
Benchmark by Location: See how each store performs against competitors and your top locations across key categories.
Engage at Every Step

Respond with Confidence: Generate timely, on-brand responses to reviews across every location with built-in automation.
Unify Guest Messaging: Chat with customers across platforms like Facebook, Google, and SMS—all from one inbox.
Send Timely Surveys: Capture feedback after visits, reservations, or delivery to improve each experience.
Track Service Metrics: Monitor response rate, resolution time, and feedback volume to improve team performance.
Optimize Across Every Location

Leverage Reputation Score: Get a holistic score for all your locations and gain insights into which areas each location needs to improve.
Visualize Performance Trends: Use dashboards and filters to drill into location-level, category, and stage-level sentiment.
Empower Every Team: Give store managers and regional leaders the insights they need to take action with confidence.
Get a Personalized Demo
Additional Hospitality Resources
Articles, Guides, Reports & Videos
Articles, Guides, Reports & Videos
A Centralized Platform to Manage and Grow Your Business
Effortlessly manage your online reputation and customer communication from one location.