FordDirect Dealers Who Use Reputation Sell More
Improve online visibility in AI Search, drive more website and showroom visits, and achieve higher customer satisfaction.
The Reputation Advantage for FordDirect
- Align with the Industry Standard. Purpose-built for dealerships and trusted by 9 of the top 10 U.S. dealer groups.
- Leverage the Reputation Score. Utilize our proprietary KPI to benchmark your digital health against local competitors.
- Master AI-Driven Search: Maximize the critical reputation signals that AI models prioritize when recommending your dealership.
- Uncover Deep Customer Insights: Turn feedback into actionable data that streamlines your operations and solves customer issues faster.
Dealerships that effectively manage their online reputation see:
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Which Package is Right for Your Dealership?
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Reputation Platform
- Monitor Activity: Track reviews and social mentions via a single cloud-based interface.
- Real-Time Responses: Scan sites for new feedback and respond directly from the platform.
- Track Progress: Access conversion metrics and monthly Reputation Score reporting.
- Mobile Access: Manage your reputation on-the-go via the mobile app.
Reputation Essentials
Includes everything in Platform Only, plus:
- Managed Responses: Experts respond to 100% of negative and 50% of positive reviews within three days.
- Competitive Radar: Compare your online reputation directly against local competitors.
- Manual SMS Requests: Increase volume by manually sending review invitations via text message.
- Website Widgets: Automatically publish streaming reviews and your Reputation Score to your site.
Reputation Essentials +
Includes everything in Reputation Essentials, plus:
- Automated SMS Requests: Save time by setting up fully automated SMS review invitations.
- Survey Widget: Display what customers are saying about your business directly on your website.
- Consolidated Message Center: Manage SMS, Facebook, and Google Business Profile messages in one unified inbox.
- SMS Surveys: Gain deeper customer insights by sending surveys via text message.
All Reputation FordDirect Packages Are:
✓ 100% Co-op Eligible
✓ LBEAP Eligible
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Purpose Built AI
Drive Meaningful Impact to Your Store’s Bottom Line
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Be Found First
Dominate Local SEO by shaping how AI-powered searches see your brand.
Win Your Market
Drive more showroom traffic and service conversions with quality reviews.
Know Every Answer
Identify actionable insights into what is impacting satisfaction and loyalty.
Proven ROI
Achieve measurable gains in CSI and lead volume.
AI Tools Built for the Modern Dealership
AI Search Visibility: Understand how your brand, stores, and competitors are portrayed in AI-generated answers across ChatGPT, Gemini, and other LLMs.
AI Reputation Diagnostics: Go beyond a simple score to see the specific themes, sentiment, and listing inaccuracies that are shaping your AI reputation, so you can take targeted action.
Ask the AI: Use a chat-like interface to instantly understand what AI models are saying about your business, allowing you to make the most of every interaction.
Ready to Enroll? You're One Click Away