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Some are already running something.
Our take: most teams are. A vendor, an agency, a spreadsheet. The problem isn't the tools, it's that the signals live in separate places and nobody sees the whole picture. One view fixes that without throwing out what you've built.
Towne Properties replaced a manual process
A full day of pulling reviews site by site, down to one dashboard for 100 properties. Their strategist used to count reviews by hand, and the report was still often wrong.
With Reputation, all of their platforms land in one place and social posts hit all 100 pages at once.
Wilmington Health replaced a previous vendor
From 30 reviews a month to more than 400. Old tools wouldn't sync with their health records. They audited Reputation against competitors and switched.
With Reputation, their positive reviews up 1,400%; 216 of 222 locations at 4 stars or better.
Sk:n Clinics replaced siloed tools
One platform for every feedback channel. 3.1 to 4.4 stars. Point solutions out, single view in.
With Reputation, their reviews are up 163% with Review Booster and 98% of them answered.
You've tried to fix a slipping reputation.
Our take: where you start matters less than you'd think. A low rating usually means feedback isn't being asked for and answered consistently. Consistency is what a system is for. The roughest starts tend to see the biggest change.
NKC Health went from 3.3 to 4.8 stars in under a year and their annual Rep Score goal hit six months early.
With Reputation, review volume went from 464 to 5,103, Rep Score from 256 to 678 and they moved from manual workflows to automated requests.
Stonegate Group went from 3.4 to 4.5 stars, with 99% of guest feedback answered, up from 36%
With Reputation, they brought 850 venue listings in one place. Every general manager on the platform weekly. Reputation Score now tracked against like-for-like sales.
E&S Ring moved their Google rating 3.5 to 4.5. Reputation Score 647 to 805.
With Reputation, they now have a resident feedback loop across every community, with 95% of reviews answered.
Maybe your budget is already spoken for.
Our take: then the only question is whether this pays for itself. It shows up in numbers finance already tracks: leads, calls, visits from search. Three teams did the math.
Intermountain Health earned 3x more organic leads than every paid channel combined
In 2023, organic beat paid search, direct mail, social, billboards, radio, email, TV and digital ads together, three to one. Reviews up 510%. Rating from 3.7 to 4.5.
Principle Auto Group earned 69% more clicks to call. 85% more requests for directions.
Listing views up 22% across the group. Average rating 4.7.
Kia UK earned twice the website visits from business listings.
95% listing accuracy, 46% more listing views year on year. Rating 4.2 to 4.6, reviews up 754%.
Those are the three we hear most. Yours are probably more specific.
That's what the call is for. Book a demo at the top of this page and bring all of it. We'll walk through your questions against businesses like yours, and you'll know whether this fits before anyone talks contracts.