The healthcare industry faces a major digital reckoning. Today, half of all Millennials rely on Google to find reviews of healthcare providers — but a surprising 50% of healthcare facilities and 65% of physicians had zero reviews in 2020. Facilities and physicians need to ask patients for reviews, respond to them, and make long-term improvements that result in more reviews, especially positive ones. Why? Because: Reviews make facilities and physicians more visible online – where everyone, most importantly Millennials, are looking for them. Check out our infographic to learn more. Read More

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