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Reputation Reports and Research

An in-depth look at the data trends and best practices driving higher revenue and a better customer experience across industries.

2020 Automotive ReputationReport Update is Live!

Reputation Reports and Research

An in-depth look at the data trends and best practices driving higher revenue and a better customer experience across industries.

2020 Automotive ReputationReport Update is Live!

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Industries

The 5 Must-Haves for Successful Reputation Experience Management

Companies face the challenge of offering customers and prospects the best possible experience at every point of contact, which is why Reputation Experience Management (RXM) is so important. Check out this guide for the five must-haves for implementing a successful Reputation Experience Management strategy.

Why Healthcare Reviews Matter More Than Ever

The healthcare industry faces a major digital reckoning when it comes to the patient experience. Today, half of all Millennials rely on Google to find reviews of healthcare providers — but a surprising 50% of healthcare facilities and 65% of physicians had zero reviews in 2020. 

Editor’s Picks

What’s Trending?

In today’s world there’s no shortage of feedback. Here we turn billions of data points into actionable insights to uncover the trends shaping industries. 

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