Reputation.com Announces the First Integrated Directory Management Solution for Enterprise

March 1, 2018

Acquisition of SIM Partners ensures that consumers find the information they need

REDWOOD CITY, Calif. – February 28, 2018 – Reputation.com, the first and only complete Online Reputation Management (ORM) platform, today accelerated its category momentum with the acquisition of SIM Partners, whose proven Directory Management technology deepens and augments Reputation.com’s own capabilities.

Reputation.com’s SaaS platform now helps organizations with dozens or thousands of locations and professionals provide robust and intuitive search capabilities for consumers, by powering find-a-doctor directories for healthcare, dealer locators for automotive, and location finders for retail, restaurants, hospitality, and other industries.

The stakes are high. Eighty-two percent of smartphone users turn to search to find local businesses according to Google, and 77 percent start their search for a healthcare provider online, according to Pew Research. Robust Directory Management tools are essential to ensure that websites and third-party directories are easily searchable and always reflect correct addresses, phone numbers, hours of operation and other critical information for every location, consistently, across any device.

Reputation.com’s acquisition of SIM Partners is important because it creates the first and only platform that covers the entire span of consumer experience for location-based enterprises on the web, by integrating:

“The customer experience begins before anyone walks in the door,” said Reputation.com Founder and Executive Chairman Michael Fertik. “And it persists long after the visit, across the web on social media and review sites. For too long, location-based enterprises and large healthcare organizations have cobbled together fragmented tools to manage customer experience on the web. The days of disconnected point solutions are done.”

The key benefits of Reputation.com Directory Management supported by the SIM Partners acquisition include:

“We are delighted to join the team at Reputation.com,” said SIM Partners CEO Jon Schepke. “Being part of a broader technology stack will empower us to better service and support our customers going forward. Large multi-location enterprise brands and large healthcare systems require one single integrated platform.”

About Reputation.com
Reputation.com, Inc., based in Silicon Valley, pioneered Online Reputation Management (ORM) technology for the enterprise market in 2012. With its SaaS platform, businesses across the Americas, Europe and Asia Pacific gain actionable insights that help them make operational improvements, improve online reputation and drive visits and revenue.

Reputation.com technology has managed tens of millions of consumer reviews and interactions across hundreds of thousands of online points of presence for global companies spanning 77 industry verticals, including healthcare, retail, automotive, restaurants and others.

Reputation.com is a World Economic Forum Global Growth Company and is funded by the same top-tier venture capital firms that backed Google, Facebook, Cisco and Microsoft. To learn more, visit www.reputation.com.