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Last updated November 21, 2020.

Reputation.com Subprocessors

Reputation.com, Inc. and its affiliates (including Reputation.com (UK) Ltd. and Reputation.com Germany GmbH) engage third-party data processors (“Subprocessors”) to assist in providing products, services and infrastructure support. Prior to engaging any Subprocessor, Reputation.com uses commercially reasonable efforts to evaluate a Subprocessor’s data protection practices. Reputation.com requires Subprocessors to provide, at a minimum, the same level of data protection required of Reputation.com under applicable data protection laws and regulations.

Current Subprocessor List

Subprocessors for the Reputation.com Platform hosted in the United States
Entity Name Subprocessing Activity Location Basis of Adequacy and lawful transfer of data from EU
Google Cloud Services (GCS) Cloud Data Hosting United States Standard Contractual  Clauses ISO 2700, SOC 2
Twillio, Inc. and Sendgrid Cloud Service Provider – In-App Email and SMS Delivery United States Standard Contractual  Clauses SOC 2
File.com (formerly known as Action Verb LLC, BrickFTP Platform) Secure FTP server for uploading Client Data to Platform, Hosted on AWS United States Standard Contractual  Clauses ISO 27001
Reputation.com, Inc. Parent Corporation to Reputation.com UK Ltd. United States Standard Contractual  Clauses SOC 2 Type II

 

Subprocessors for the Reputation.com Platform hosted in the European Union (Germany)

Important Note: All personal data processed by Reputation.com via its Platform Hosted within the European Union (Germany) remains at all times within the European Economic Area or the United Kingdom.

Entity Name Subprocessing Activity Location of Data Processing and Personal Data
Google Cloud Services (GCS) Cloud Data Hosting (EU) Germany, Frankfurt, with the disaster recovery servers located in Belgium
Mailjet Cloud Service Provider – In-App Email Delivery; Hosted on Google Cloud Platform (EU) Germany
File.com (formerly known as Action Verb LLC, BrickFTP Platform) Secure FTP server for uploading Client Data to Platform, Hosted on AWS (EU) Germany
Reputation.com Germany GmbH Provides sales, technical and customer support for Reputation.com UK Limited and its customers in the EEA (EU) Germany

 

Changes To Subprocessor List 

Our business needs may change from time to time which may require us to modify our use of Subprocessors. For example, we may deprecate a Subprocessor to consolidate and minimize our use of Subprocessors. Similarly, we may add a Subprocessor if we believe that doing so will enhance our ability to deliver our Services. Reputation.com will provide notice of new or changes in Subprocessor via this webpage. All inquiries about or objections to any Subprocessor may be made in writing by sending an email to [email protected]. To ensure that you receive prompt notice of any changes to Subprocessors, please email your company name, name, title and email address to us at [email protected] and we will provide you with notice of any changes.

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