Future-Proofing UK Hospitality: Market Insights You Need
The UK Hospitality industry is currently being reshaped by powerful and rapid forces. We understand that your teams are navigating unprecedented challenges – from the cost-of-living crisis influencing customer spend to Generative AI changing how guests discover and select venues. At the same time, higher expectations are constantly redefining what counts as value.
To help you cut through the noise and plan confidently for the future, we have partnered with CGA by Nielsen for an exclusive live webinar.
This Session with reveal the critical findings from a nationally representative survey of UK consumers. You will gain exclusive, data-driven insights on how these major market shifts are redefining the rules of the industry – and what your brand must do now to stay visible and competitive into 2026 and beyond.
What You’ll Learn:
- The immediate impact of the cost-of-living crisis on guest spending and venue choice.
- How Generative AI is changing the discovery and selection process for hospitality brands.
- The high expectations that define modern customer value and loyalty.
- Authentic strategies for leveraging Reputation’s product suite to address these challenges and capitalise on the latest consumer trends.
Leading the discussion will be Karl Chessell from CGA Nielsen and Kate Burns from Reputation, providing a complete view from marketing research straight through to practical alignment.