The #1 Reputation Platform for the Fitness Industry

Grow your online visibility, increase reviews, acquire new members, gather feedback, and send surveys, all from one platform.

Business email only.

See Why Leading Brands Choose Reputation

Member Experience is Crucial For Success in a Post-COVID world

COVID-19 has permanently changed the fitness industry. Reputation can help revive membership and restore trust.

0 %

of Americans plan to cancel their memberships due to COVID impact and/or at-home fitness offerings

0 %

of customers state it’s easier than ever to take their business elsewhere for an experience that matches their expectations

0 %

of members have returned to their respective fitness clubs

Why Choose Reputation?

Reputation provides you with all the tools to manage your online presence, engage with prospects and members, understand what keeps members loyal, and improve your clients’ experience.

Business Listings

Get found immediately when prospects are searching for your business.

Online Reviews

Grow, monitor, and quickly respond to reviews across the web.

Surveys

Collect member feedback with a quick post-class survey.

SMS Messaging

Easily communicate personal training sessions and class appointments from a centralized inbox.

Master your Customer Experience

Everything you need to manage and grow your fitness center from one platform.

Get found easily: manage and update all of your business listings from one location.
Attract new business by increasing review volume and responding to reviews
Leverage feedback from surveys into actionable ways to improve your clients’ experience
Connect SMS, Facebook Messenger and Google Business Messages to a unified inbox and communicate with your customers with ease
Schedule event posts or discounts, no-enrollment fees, and seasonal incentives on your social media pages.
See how you stack up against your local competitors with Competitive Reporting and Reputation Score

Get a Free Demo

Want more insights on how to grow your business and take command of your customer experience?

Additional Hospitality Resources

Orangetheory Fitness/ Tombras

Challenge In 2018, Orangetheory hired

RXM Guide: What is Reputation Experience Management?

What shapes your company’s image and reputation? How can Reputation Experience Management drive business improvements? Check out this guide to find out how you can implement a successful RXM program in your company step-by-step and which advantages you get from it.

How to Remove Google Reviews: Management of Bad Feedback

Researching how to remove google reviews? Click here to read more tips about what you can do to manage and get rid of bad reviews on Google.

The Impact of COVID-19 on Google My Business Listings

Although Covid-19 has rocked GMB listings for organizations across industries, we’re seeing signs of a gradual turnaround.

Business Listings

Reviews & Review Booster

Surveys

Social Suite

Location Pages

Insights

Inbox

Actions

Get the tools you need to turn every interaction into a competitive advantage.

Automotive

Property Management

Healthcare

Restaurants & Hospitality

Retail

Get the tools you need to turn every interaction into a competitive advantage.

The Platform

Data & Insights

Integrations

Customer Stories

Get the tools you need to turn every interaction into a competitive advantage.