Healthcare consumers rely on the internet for information about their health and your services — and this is changing the game for healthcare marketers.
Reputation.com surveyed U.S. consumers to understand how they look for healthcare services online — and confirmed online reviews and ratings are an essential part of their decision making process.
Read this report to learn the answers to these important questions:
- What are consumers and patients really looking for in online reviews?
- What ratings and review factors are most important when choosing a doctor?
- What sites are most used and trusted for this information?
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