You can view this webinar on-demand and in-full in the player below. Alternatively, click here to watch it via Reputation.com’s YouTube channel.
Phil covers a range of topics relating to ORM for the hospitality sector, including:
- The future of ORM and how it is evolving;
- What makes up a reputation score and why you need to know it;
- Reputation Score vs Net Promoter Score (NPS)
Indeed, this webinar is a must-watch for anyone concerned about how their hospitality business is perceived online.