As communities enforce more precautions and social distancing due to COVID-19, your business and locations must take steps to adapt.
Use this checklist to make sure you’re taking the necessary steps to inform consumers, customers and local communities about how you’re addressing the crisis and what safety measures your business will implement in the coming months.
Google My Business
Update hours
- If your business hours have changed, update the times that your dealership is open or closed.
- Google plans to enable the ability to post a “temporarily closed” message (versus needing to change your business description). Until this becomes available, we recommend adjusting your business hours.
Update your information
- Business description: Update your description to include details about the extra precautions your dealership is taking and what services you’re offering to the community during this time.
- Attributes: Consider updating your attributes, if applicable, to more accurately represent your operations during these circumstances. For example, perhaps there are changes related to your “Amenities,” “Offerings” or “Planning” sections.
Create a post
- What’s new? Share more directly with your community about what is currently going on at your dealership. We recommend including photos or videos to show any updates you’ve made to accommodate customers.
- Offers: If your dealership has created any special offers, this is a great place to share those and get attention from customers searching for vehicles and service.
