Tip of the Week: Don’t Be Shy — Ask for Feedback

How do you get customers to give you feedback about your company — in the form of an online review?

A survey conducted by SearchEngineLand discovered that 70% of consumers will give feedback on a business when approached.

Request reviews through email, text or in person, ideally after an exceptional service. Encourage your consumers to share their positive customer experiences on social media platforms and various high-impact review sites, such as Facebook and Google.

Read about how you can increase your online review volume with text-based reviews.

Topic: Through Leadership
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