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Resources Type: art4

4 Customer Experience Trends to Watch in 2021

The Covid-19 pandemic disrupted nearly every aspect of our lives, as well as the way businesses operate and use technology.

Best Practices for Effective CX Design in 2021

If you’re just starting on your CX journey or your current program isn’t delivering the returns you expected, these design best practices can help you turn customer feedback into actionable insights.

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