The success of an automotive retailer’s business has always been contingent on company values and rapport within the local community. With the rise of social media, businesses encounter new challenges in marketing as reputation moves away from the business’s self-crafted image and instead to a feedback-economy that depends upon consumer reviews on platforms like Google, Yelp, and Twitter.Read more
The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The final rule restores the joint-employer standard that the Board applied for several decades prior to the 2015 decision in Browning-Ferris, but with the greater precision, clarity, and detail that rulemaking allows. As a result, the final rule provides clear guidance in this significant area of the law.Read more
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, today announced that John Nantau has joined the company as General Manager of Global Automotive.Read more
by Michael Fertik, Founder of Reputation.com
It’s easy to point fingers when something’s not going well. Take, for example, negative customer feedback about a product or service.
Nissan and Lexus continue to hold the top two spots in the United States in an analysis of automotive brands by Reputation.com.Read more
Reputation.com, provider of the first and only complete cloud-based enterprise reputation and customer experience management platform, released findings of a preliminary analysis of Automotive OEM brands, dealer groups and 25,000+ dealerships across the U.S., Canada and Europe in its 2020 Automotive Reputation Report.Read more